Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Rullan

Yonkers

Summary

Dynamic Store Manager with a proven track record at CVS Pharmacy, excelling in operational efficiency and employee training. Skilled in inventory management and health and safety compliance, I foster a positive team environment while implementing sales strategies that enhance customer satisfaction and drive revenue growth.

Overview

10
10
years of professional experience

Work History

Store Manager of Operations

CVS Pharmacy
06.2023 - 06.2025
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained and mentored team members on customer service excellence and operational efficiency.
  • Managed inventory levels, ensuring timely restocking and minimizing product loss.
  • Implemented process improvements that enhanced workflow efficiency in store operations.
  • Ensured adherence to health and safety regulations within the store environment.
  • Collaborated with cross-functional teams to develop strategies for enhancing customer experience.
  • Conducted regular audits of operational processes, maintaining high standards of accuracy and consistency.

Assistant Store Manager

Rite Aid
08.2022 - 06.2023
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff on customer service best practices and operational efficiencies.
  • Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
  • Developed employee schedules, balancing workforce needs with budgetary constraints.
  • Resolved customer complaints effectively, enhancing overall shopping experience and loyalty.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Home Health Aide

Freedom Care
05.2018 - 08.2022
  • Assisted patients with daily living activities, ensuring comfort and safety during care.
  • Monitored patient health conditions, documenting changes accurately for healthcare team review.
  • Provided companionship and emotional support, enhancing overall well-being for clients.
  • Collaborated with family members to develop personalized care plans tailored to individual needs.

Technical Assistant

ASG Technologies
06.2015 - 05.2018
  • Managed technical documentation, ensuring accuracy and compliance with industry standards.
  • Supported project teams by coordinating schedules and resources for efficient workflow.
  • Facilitated training sessions for new staff, enhancing team productivity and knowledge retention.
  • Analyzed data trends to identify process improvements and support decision-making initiatives.

Education

Business Communications

Lincoln High School
Yonkers, NY
06-2008

Skills

  • Computer skills
  • Performance appraisals
  • Health and safety
  • Employee training
  • Employee scheduling
  • Store maintenance
  • Merchandise planning
  • E-commerce integration
  • Friendly and positive
  • Work Planning and Prioritization
  • Sales strategies
  • Partnership building

Timeline

Store Manager of Operations

CVS Pharmacy
06.2023 - 06.2025

Assistant Store Manager

Rite Aid
08.2022 - 06.2023

Home Health Aide

Freedom Care
05.2018 - 08.2022

Technical Assistant

ASG Technologies
06.2015 - 05.2018

Business Communications

Lincoln High School

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Matthew Rullan