Matthew Rupp
Milwaukee,WI
Summary
Started in retail after high school and became a fast learner. From customer service questions, to providing fresh product and picking up on product information, I asked to become the assistant and learn more. From helping the manager by stepping in when they were off, to being trusted with inventory management, I was ready to move up. The department leader has been an eye opening responsibility but one I was glad to take on. I hope my retail experience and customer service insight will help with me in starting a new experience.
Overview
15
15
years of professional experience
Work History
Produce Manager
Roundy’s Pick N Save
New Berlin, Wisconsin
07.2022 - Current
- Assisted customers with produce questions and special orders.
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Trained and coached new team members.
- Replenished, rotated and culled displays several times daily.
- Assisted with customer requests and answered questions to improve satisfaction.
Produce Assistant
Roundy’s Pick n Save
Franklin, Wisconsin
08.2014 - 07.2022
- Assisted department leader with daily tasks.
- Monitored inventory levels on a daily basis to determine re-stocking needs.
- Answered store and merchandise questions and led customers to wanted items.
- Followed instructions to properly arrange merchandise items.
- Organized backroom storage area to ensure efficient use of space for incoming shipments.
- Stocked produce displays with fresh fruits and vegetables, keeping items organized and accessible.
Produce Clerk
Roundy’s Pick n Save
Franklin
03.2010 - 08.2014
- Rotated stock to maintain freshness.
- Performed quality checks on produce, removing damaged or spoiled items promptly.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Greeted customers and offered to help locate produce items.
Education
High School Diploma -
Franklin High School
Franklin, Wisconsin06-2009
Skills
- Display production
- Stock rotation
- Customer service
- Inventory counting
- Ordering procedures
- Display creation
- Display replenishment
- Waste reduction
- Inventory replenishment
Timeline
Produce Manager
Roundy’s Pick N Save
07.2022 - Current
Produce Assistant
Roundy’s Pick n Save
08.2014 - 07.2022
Produce Clerk
Roundy’s Pick n Save
03.2010 - 08.2014
High School Diploma -
Franklin High School