Matthew Salcido
Mesa,AZ
Summary
An experienced team player with robust organizational skills and a proactive attitude. Excels in fast-paced environments, adept at efficiently managing multiple tasks. Seeking a full-time position to leverage interpersonal, time management, and problem-solving abilities towards contributing to team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Material Handler
Empire Cat
03.2022 - Current
- Analyzed and resolved material flow bottlenecks by implementing efficient storage and retrieval processes reducing handling times by 15%.
- Collaborated effectively with team members and supervisors to resolve material shortages and fulfill rush orders, maintaining high levels of customer satisfaction.
- Safely operated forklifts and other material handling equipment to transport materials between storage areas, service shops, and loading zones, completing an average of 20 movements per shift.
- Demonstrated meticulous attention to detail in documenting material transactions and movements, ensuring data accuracy and integrity.
- Minimized downtime during shift changes by conducting thorough handover briefings between incoming and outgoing teams.
- Adapted quickly to changing priorities and fluctuating demand, maintaining a high level of productivity and efficiency in a fast-paced manufacturing environment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Delivery Driver
Amazon
03.2021 - 07.2021
- Handled package sorting and loading procedures at distribution centers, consistently meeting daily delivery quotas and maintaining a high level of accuracy in package handling.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Utilized handheld devices and delivery tracking systems to update delivery statuses and communicate with dispatch, maintaining real-time visibility and providing excellent customer service.
- Provided exceptional customer experiences by delivering packages with care, addressing customer inquiries and concerns promptly, and maintaining a positive and professional demeanor.
- Exemplified commitment to teamwork by assisting fellow drivers coverage during peak periods as needed.
Manager
Chipotle
03.2016 - 08.2020
- Oversaw daily operations of a high-volume restaurant, managing a team of 10 staff members and ensuring smooth service delivery, to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled costs to keep business operating within budget and increase profits.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Facilitated the onboarding process for new hires, conducting orientation sessions and providing comprehensive training, resulting in a 50% reduction in employee turnover within the first six months.
Education
High School Diploma -
Mesquite High School
Gilbert, AZ05.2017
Skills
- Forklift Operation
- Management
- Quality Control
- Material Handling and Transportation
- Safety Compliance
- Logistics Management
- Problem Solving
- Attention to Detail
- Optimizing efficiency
- Customer Service
Languages
Spanish
Native or Bilingual
Certification
- Forklift Operation Certification, Empire CAT Southwest - 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Material Handler
Empire Cat
03.2022 - Current
Delivery Driver
Amazon
03.2021 - 07.2021
Manager
Chipotle
03.2016 - 08.2020
High School Diploma -
Mesquite High School