Matthew Saltillo
Belleville
Summary
Proven track record in enhancing operational efficiency, demonstrated during tenure at LKQ Corporation - Keystone Automotive. Skilled in forklift operation and team collaboration, adept at streamlining processes for quality control and order fulfillment. Achieved significant improvements in material handling and inventory management, showcasing a commitment to excellence and a keen attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
LKQ Corporation - Keystone Automotive
09.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Operated a forklift and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Dumped large roll-offs into designated dumpsters using a forklift.
- Swept inside warehouse and outside using an SW8000 ride-on sweeper.
- Cleaned, wiped down, staged, took images of, and listed various interior and exterior automotive parts.
- Set cars using steel and aluminum rims, then recorded stock numbers and locations and reported back to management.
- Built, changed, and weighed core boxes.
- Cleaned, wiped down, took images of and packaged orders for customers as well as stock parts, checking for quality and reporting any damaged items in the process.
- Assisted in draining cars, assessing and recording any damage to the vehicles.
Store Team Member
Kroger
04.2020 - 08.2023
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Shopped and stored customer's online orders, sometimes delivering and loading them into customer vehicles.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves well stocked.
- Actively participated in seasonal resets of the store layout, enabling a smooth transition between merchandise offerings.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Filled in for department leaders by adjusting schedules accordingly, using an electronic device to record inventory, guiding and assisting customers with in depth concerns and complaints, and appropriately delegating workloads.
Caretaker
Gilbert's Residence
09.2022 - 12.2022
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Offered companionship and kindness to elderly residents.
- Maintained clean, safe, and well-organized environment.
- Entertained, conversed, and read aloud to keep residents mentally alert.
- Laundered items, changed sheets and made bed to keep residents' bedroom clean.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, dental care and personal grooming.
Overnight Crew Member
McDonalds
08.2019 - 01.2020
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Prepared store for switching to breakfast menu and prepared workstation for morning shift to take over.
Education
Bachelor's - Business Management/Environmental Science
Eastern Gateway Community College
Steubenville, OHRMA - Medical Assisting
Ross Medical Education Center
Ann Arbor, MIHigh School Diploma -
Liberty Homeschool Academy
Liberty, TX06.2018
Skills
- Cleaning and Organizing
- Heavy Lifting
- Multitasking
- Attention to Detail
- Pallet Jack Handling
- Order Fulfillment
- Forklift Operation
- Quality Control
- Damage Reports
- Ability to Learn New Skills
- Team Collaboration
- Customer Service
Certification
Forklift Certified-2024
PIT (Electric Pallet Jack) Certified-2023
BLS Certified-2022
Timeline
Warehouse Worker
LKQ Corporation - Keystone Automotive
09.2023 - Current
Caretaker
Gilbert's Residence
09.2022 - 12.2022
Store Team Member
Kroger
04.2020 - 08.2023
Overnight Crew Member
McDonalds
08.2019 - 01.2020
Bachelor's - Business Management/Environmental Science
Eastern Gateway Community College
RMA - Medical Assisting
Ross Medical Education Center
High School Diploma -
Liberty Homeschool Academy