Matthew Santiago
Hialeah
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
4
4
years of professional experience
Work History
Pharmacy Delivery Driver
Larkin Community Hospital
01.2024 - Current
- Improved patient satisfaction by providing timely and accurate delivery of medications to their homes.
- Enhanced pharmacy efficiency by organizing and prioritizing daily delivery routes based on urgency and location.
- Ensured medication accuracy through meticulous verification of prescriptions against delivered items.
- Maintained the integrity of sensitive medications with proper temperature control during transportation.
- Increased customer trust by maintaining strict confidentiality regarding patient information and prescription details.
Associate
IBC
03.2020 - Current
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Provided quotes to customers for purchase of products.
Education
High School Diploma -
Hialeah High School
Hialeah, FL07.2020
Skills
Safe Driving Practices
Stress Tolerance
Efficient multitasking
Professional Appearance
Delivery Scheduling Familiarity
Pharmacy Terminology Understanding
Health and safety awareness
Patience and Empathy
Medication Handling Expertise
Confidentiality Compliance
GPS Navigation Proficiency
Record Keeping Abilities
Strong Communication Skills
Safe Driving Record
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Delivery Driver
Larkin Community Hospital
01.2024 - Current
Associate
IBC
03.2020 - Current
High School Diploma -
Hialeah High School