Matthew Santos
Childress,TX
Summary
Detail-oriented Housekeeper experienced in maintaining high standards of cleanliness and guest satisfaction. Leveraged strong work ethic and adaptability to support facility operations through efficient housekeeping practices. Committed to organizational success by effectively managing time and responding to dynamic environments.
Overview
2
2
years of professional experience
Work History
Housekeeper
Holiday Inn Express Hotel
Childress, Texas
07.2025 - 06.2026
- Cleaned guest rooms, ensuring high standards of cleanliness and comfort.
- Replenished supplies and amenities in guest bathrooms and common areas.
- Replaced bed linens and towels in guest rooms to enhance comfort.
- Maintained cleanliness in public areas, including lobbies and hallways.
- Assisted with laundry services, ensuring fresh linens for guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Organized and managed cleaning supplies for efficient workflow.
- Reported maintenance issues to ensure prompt resolution for guest satisfaction.
- Followed safety protocols while using cleaning chemicals and equipment.
Cook
United Supermarkets
Childress, Texas
06.2024 - 06.2025
- Prepared and cooked food items according to company recipes and standards.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Followed health regulations by practicing proper food handling and sanitation procedures.
- Followed established procedures and requirements for safe food handling, storage and service.
- Collaborated with team members to ensure efficient meal service during peak hours.
- Assisted in inventory management by monitoring stock levels for ingredients.
- Trained new staff on food preparation techniques and kitchen safety practices.
- Operated kitchen equipment safely and effectively, adhering to safety protocols.
- Communicated with supervisors regarding any issues or needs in the kitchen environment.
Education
GED
Amarillo, TXSkills
- Room maintenance
- Cleaning protocols
- Surface sanitation
- Surface disinfection
- Food safety
- Residential cleaning
- Carpet cleaning
- Interior window washing
- Appliance maintenance
- Sorting and washing laundry
- Inventory management
- Supply inventory management
- Ordering cleaning supplies
- Waste disposal
- Hazardous chemical training
- Time management
- Problem resolution
- Team collaboration
- Teamwork
- Training staff
- Able to lift over 50 lbs
- Physically strong
- Attention to detail
- Strong work ethic
- Customer service
- Excellent oral and written communication
- Exceptional communicator
- Pet care assistance
- Basic maintenance
- Hospitality background
- Budget control
- Supply inventory management
- Hospitality background
- Budget control
Timeline
Housekeeper
Holiday Inn Express Hotel
07.2025 - 06.2026
Cook
United Supermarkets
06.2024 - 06.2025
GED