Matthew Santos
Buena Park,CA
Summary
Research based individual interested in moving towards more practical engineering work. Experienced in collaborating with teams to develop effective research protocols and ensure customer satisfaction. Committed to delivering high-quality results and supporting organizational goals.
Overview
4
4
years of professional experience
Work History
Level 6
In-N-Out
Goleta
09.2022 - Current
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service
- Engaged customers in meaningful conversations to improve service experience
- Achieved high customer satisfaction through innovative problem-solving
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to products and services
Undergraduate Researcher
University Of California, Santa Barbara
Santa Barbara, California
01.2024 - 06.2025
- Assisted faculty in designing experiments, collecting data, and interpreting results to support research objectives
- Collaborated with faculty to develop research methodologies and protocols that guided experimental design
- Maintained laboratory equipment and ensured adherence to safety regulations, fostering a safe research environment
- Managed inventory of lab supplies and coordinated procurement processes.
- Delivered engaging presentations to diverse audiences across various platforms
Education
Master of Science - Materials Science
University of California, Santa Barbara
Santa Barbara, CA06-2026
Bachelor of Science - Mechanical Engineering
University of California, Santa Barbara
Santa Barbara, CA06-2025
Skills
- Mechanical design
- Technical documentation
- Data analysis
- Quality assurance
- Project management
- Effective communication
- Collaborative environments
Timeline
Undergraduate Researcher
University Of California, Santa Barbara
01.2024 - 06.2025
Level 6
In-N-Out
09.2022 - Current
Master of Science - Materials Science
University of California, Santa Barbara
Bachelor of Science - Mechanical Engineering
University of California, Santa Barbara