Matthew Savage
Southport,ME
Summary
Dynamic, reliable, and professional with extensive experience at Riverside Butchery, excelling in meat cutting and customer service. Proven ability to enhance customer satisfaction through personalized recommendations and efficient order fulfillment. Skilled in cross-contamination prevention and maintaining high-quality standards, contributing to increased sales and a positive shopping experience.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Butcher Assistant, Cashier, Dish-Washer
Riverside Butchery
05.2024 - 08.2024
- Ensured timely fulfillment of custom orders by efficiently processing special requests from customers.
- Followed strict food safety protocol as outlined by [State] food handling guidelines.
- Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
- Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.
- Greeted and interacted with diverse customer base, serving needs on individual basis.
- Packaged and weighed products for customers and supported individual product selection process.
- Played an active role in inventory replenishment activities, ensuring a consistent supply of fresh products available for customers.
- Ground, cut, and arranged various meat products for sale.
- Aided in reducing waste by properly disposing of unusable parts, optimizing overall product utilization.
- Promptly addressed any customer concerns regarding product quality or service, demonstrating a commitment to customer satisfaction.
- Maintained high-quality standards by strictly adhering to food safety regulations during all stages of meat handling.
- Enhanced customer satisfaction by providing personalized recommendations for meat selection and preparation.
- Prepared ham and smoked meats with care and followed kitchen recipes.
- Rotated products to prevent meat spoilage and loss of resources.
- Supported head butcher with precise cutting, trimming, and deboning of various meats for optimal presentation.
- Contributed to increased sales by creating attractive meat displays that highlighted quality and freshness.
- Wrote, printed, and displayed signs for customer information.
- Improved inventory management by conducting regular stock checks and promptly reporting discrepancies.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Cut meats to customer specifications and answered questions about specialty products.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier, Fish-Cutter
Hannaford Supermarket
06.2023 - 05.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Enhanced product quality by carefully filleting fish and removing bones, skin, and other inedible parts.
- Efficiently processed large volumes of fish, meeting daily quotas and contributing to overall production goals.
- Maintained a safe and hygienic work environment by regularly cleaning equipment and surfaces.
- Ensured compliance with food safety regulations through proper handling, storage, and display of products.
- Contributed to a positive customer experience by providing knowledgeable assistance on seafood selections.
- Handled customer inquiries professionally, resolving issues efficiently while maintaining focus on the task at hand.
- Reduced waste by accurately weighing and portioning fish for packaging and sale.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Stocked and rotated inventory of meats, poultry and fish to maintain quality and freshness.
- Monitored meat inventory in cases, restocking with fresh products when needed.
Server Assistant
Coastal Prime
06.2022 - 08.2022
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Contributed to positive guest feedback, attentively filling water glasses and offering bread baskets.
- Maintained hygienic dining area, promptly cleaning tables and chairs after guest departures.
- Improved table turnover rates, working diligently to prepare tables for new guests during peak hours.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
Operations Assistant
First National Bank
06.2021 - 09.2021
- Assisted operations manager with planning of routine operations and special projects.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Housekeeping Aide
Linekin Bay Resort
06.2020 - 09.2020
- Cleaned floors with sweeping, dusting, damp or wet mopping, and disinfecting.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Transported soiled linens to laundry facilities.
- Removed soiled sheets, washcloths, and towels.
- Ensured prompt response to special requests from guests or management, fostering positive customer relationships.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
High School Diploma -
Lincoln Academy
Newcastle, ME05-2024
Skills
- Packaging and labeling
- Sausage making
- Cross-contamination prevention
- Customer service
- Customer service abilities
- Meat weighing and labeling
- Meat cutting
- Following regulations
- Multitasking and prioritization
- Hospitality and accommodation
- Reliability
- Organizational skills
Languages
German
Elementary
Timeline
Butcher Assistant, Cashier, Dish-Washer
Riverside Butchery
05.2024 - 08.2024
Cashier, Fish-Cutter
Hannaford Supermarket
06.2023 - 05.2024
Server Assistant
Coastal Prime
06.2022 - 08.2022
Operations Assistant
First National Bank
06.2021 - 09.2021
Housekeeping Aide
Linekin Bay Resort
06.2020 - 09.2020
High School Diploma -
Lincoln Academy
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