MATTHEW SCHAACK
Lewiston,ID
Summary
Enthusiastic development professional with extensive experience in driving program success and fostering cross-functional collaboration. Known for results-driven mindset and adaptability to dynamic project requirements. Expertise in strategic planning and team leadership, ensuring seamless program execution and stakeholder satisfaction.
Overview
11
11
years of professional experience
Work History
WORKFORCE DEVELOPMENT PROGRAM MANAGER & CAREER COACH
COPE HEALTH SOLUTIONS
09.2024 - Current
- Lead and promote a dynamic learning environment for over 80 College and High School students seeking insight into the medical field through experiential learning program within MultiCare Deaconess and Valley Hospitals
- Monitor and support students with applications and placement opportunities within their desired settings
- Manage budgets while increasing enrollment objectives resulting in overall positive Profit & Loss statements for the fiscal year
- Recognized for team efforts and expansion and have taken on additional role of onboarding incoming employees
- Work closely with client executives to address targets areas, including increasing floor support to nursing staff on individual units
- Proficient with platforms such as Salesforce, Canvas, and Microsoft programs such as Excel, Word and PowerPoint
- Organize recruitment and student onboarding, including leading monthly orientations and presentations
- Identify areas that may add value to the program and to the client through process improvement, budget management, and quantity and quality analyses on program metrics
- Conducted detailed data analyses to identify trends, challenges, and opportunities for program improvement.
- Directed program expansion efforts to reach underserved populations, broadening the scope of the organization''s positive impact on communities in need.
GENERAL SHOW MANAGER
RODSHOWS
01.2018 - Current
- Oversee operations as General Show Manager for three large scale national car show events that occur each year
- Ensure a seamless move in and out process for over 500+ participants and 200+ vendors that require multi-tasking and problem solving
- Emphasis on providing spectators with the best experience possible during show hours by utilizing time management to ensure events occur as planned, even during a fast-paced environment with multiple tasks occurring.
- Utilize a wide variety of skills including public speaking in front of crowds, effective communication while problem solving, promoting a positive and productive team environment, amongst many other skills needed
- Established clear lines of communication with clients throughout the planning process, fostering trust and satisfaction.
- Successfully managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
- Evaluated post-show metrics to identify areas for improvement and implement necessary changes for future productions.
CLINIC ADMINISTRATOR
CHAS HEALTH
05.2022 - 07.2024
- Worked with affiliates within the community to provide placement opportunities for Nurse Practitioner Residents seeking specialty areas of focus
- Implemented Pediatric Well Child Check days with Nurse Practitioners Residents to increase sports physicals access and opportunities for the Residents
- Added telehealth workdays into Nurse Practitioner Residency curriculum to allow more in clinic access across the board for providers
- Implemented new Behavioral Health appointment types, resulting in higher KPI’s including patient kept rates and a reduction of no-show rates by 20%
- Coordinate provider and talent recruitment, onboarding and training schedules, as well as supporting continuing education and professional development
- Work directly with the Director of the Nurse Practitioner Residency Program to oversee and to ensure smooth orientation, development plans, daily operations, and maintaining accreditation standards
- Proficient with EHR platform Athena, as well as work Workday and UKG
- Complete annual performance reviews and follow-ups for 20+ direct reports, as well as maintaining Bi-weekly payroll for all staff
- Observed staff performance to monitor conflict management and performance skills.
- Managed clinic budget, ensuring optimal allocation of resources for maximum operational success.
- Partnered with clinic staff to manage patient satisfaction.
ASSISTANT OFFICE MANAGER/SUPERVISOR
LC PHYSICAL THERAPY
08.2014 - 05.2022
- Work directly with physical therapists to identify areas of support to ensure best practices for providers providing treatment and as well as provider quality goals and initiatives
- Oversight of employee and patient scheduling and overall clinic operations in an efficient and timely manner within a fast-paced environment
- Provide an orientation and train new employees along with continuing education amongst staff
- Patient billing, insurance verification and authorization, and ICD/CPT codes
- Administer and oversee Pre-Employment Physical Capacity testing, including scheduling, equipment maintenance, while maintaining good relations with hiring employers
- Additional responsibilities include clerical work, problem solving, future planning, and other tasks as necessary
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Masters - Business Administration, emphasis in Healthcare Administration
Idaho State University
Pocatello, ID05.2022
Bachelor’s Degree - Exercise Science
Lewis-Clark State College
Lewiston, ID05.2018
Skills
- Program management
- Budget management
- Recruitment strategies
- Process improvement
- Public speaking
- Time management
- Multitasking Abilities
- Organizational skills
- Relationship building
Certifications And Development
- Completion of training on 'Managing to Change the World' through the Management Center
- Certificate of Completion for course work through Institute for Healthcare Improvement
- Certified in Cardiopulmonary Resuscitation
Timeline
WORKFORCE DEVELOPMENT PROGRAM MANAGER & CAREER COACH
COPE HEALTH SOLUTIONS
09.2024 - Current
CLINIC ADMINISTRATOR
CHAS HEALTH
05.2022 - 07.2024
GENERAL SHOW MANAGER
RODSHOWS
01.2018 - Current
ASSISTANT OFFICE MANAGER/SUPERVISOR
LC PHYSICAL THERAPY
08.2014 - 05.2022
Masters - Business Administration, emphasis in Healthcare Administration
Idaho State University
Bachelor’s Degree - Exercise Science
Lewis-Clark State College
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