Resourceful Area Director offering 10+ years of experience establishing effective operational procedures and practices and implementing sales and marketing campaigns. Motivational and encouraging professional certified in business management. Natural leader with strong business acumen and deep knowledge of store operation optimization.
Overview
12
12
years of professional experience
Work History
Area Director
Vibe restaurant group
06.2021 - Current
I work with multi district P&L's and operate within the parameters of budgets that we set
I analyze the finances for each area and set wages, budgets and sales goals for the next period
I am responsible for daily communication across many teams (accounting, operations, human resources, and executive management)
I am responsible for ensuring that inventory and ordering is done with integrity at the store level
I interview, hire, train and manage new management
I am also involved with the local store marketing initiatives, ensuring we are operating within the parameters of safe service, of both food and alcohol
Most importantly, I work hard to develop the teams from within so that we can continue to grow with talented, seasoned leadership.
Area Manager
Casey's
01.2018 - 05.2021
Managed 13 gas station locations throughout Kansas
I hired and trained new management to ensure brand standards at each location
Reviewed the performance of all staff through store audits daily/ weekly/monthly
Identified staff training needs and provided feedback to them or to their manager so that the team could be developed
I oversaw marketing efforts in my area, including marketing plans, advertisements and making sure that the management team and staff had all the materials to execute higher traffic
Ensured that staff knew how to promote and upsell product to not only increase sales but to increase guest satisfaction
I established and enforced operational policies and procedures at each location to ensure the store ran efficiently and effectively
Worked with my RDO and local supply chains to make sure we had the best product for the best prices
Managed the finances of the locations through Power-BI as well as tracking expenses and revenue
Trained management on forecasting, budgeting and how to read their PNL each period to set goals for sales, labor and COGS.
General Manager
International Fitness
03.2016 - 12.2017
I oversaw the company's day-to-day activities
With 8 locations all over Oregon, I had daily sales calls with GM's, setting goals for each team to hit
I monitored through weekly/ monthly store audits
Ensuring that each location was being maintained, cleaned and that all outside product was being marketed and kept up
I established training standards and negotiated vendor contracts
I evaluated the performance metrics of each department (membership services, physical training, childcare, maintenance, etc) and then worked with the department heads to ensure they were executing at brand standard and were being developed as leaders
I was responsible for setting management schedules, analyzing staff schedules to ensure budgeting and labor costs
I formulated workplace standards and policies at each location to fit the clientele
I worked with local community leaders to get involved with local causes
Planning events like local ufc fight nights to gain business
Or partnering with a local hospital and baseball team to raise money for child cancer patients
Analyzed the financials of each department through inventory, sales metrics and performance
Worked to retain members instead of just gaining new members and was successful at bringing 6 locations out of the red and back into running successfully in the black
I was hands on with management and sales teams, constantly teaching and developing the teams to be successful.
Multi-Site Operations Manager
Lacosta Facility Support Services
06.2011 - 02.2016
I handled day to day operations of three 24 hour food manufacturing warehouses in the Kansas City area
I traveled to each location daily to ensure production
I worked with SR
Management to formulate and execute management training programs and incentives to keep each shift staffed correctly
I was responsible for recruiting, staffing, and training of 100 employees at all locations
Utilizing local job fairs, Catholic charities and unemployment departments to always have a diverse staff that could handle any location and shift
I created schedules for all three locations weekly keeping within a strict budget for labor
I utilized Microsoft office programs and salesforce are on a daily basis to communicate between management at the warehouses and to analyze and track financial data
Additionally, I handled all H.R
Responsibilities for the locations (drug testing, background tests, interviews)all production numbers, sales and OSHA requirements
I did weekly OSHA audits at the locations to be in constant compliance with state regulations
I handled forecasting numbers daily, weekly and monthly with management to set goals
I worked with department heads to make sure our inventory was correct, that product value was to standard and that their profit and loss statements were analyzed.
Education
Bachelor of Science in Business Administration -
Ottawa University
Ottawa, KS
05.2012
Skills
Lean six sigma green belt
Microsoft office
Bachelor's in Business Administration
Power- BI
Continuous Improvements
Sales Tracking
Quality Control
Cost Reduction
Profitability Optimization
Inventory Control
Multi-Unit Management
Employee Performance Management
Timeline
Area Director
Vibe restaurant group
06.2021 - Current
Area Manager
Casey's
01.2018 - 05.2021
General Manager
International Fitness
03.2016 - 12.2017
Multi-Site Operations Manager
Lacosta Facility Support Services
06.2011 - 02.2016
Bachelor of Science in Business Administration -
Ottawa University
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