Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Schembri

Vancouver

Summary

Dynamic and results-oriented professional with a proven track record at Safeway, adept in file and database maintenance and excelling in customer satisfaction. Leveraged organizational skills to streamline operations, achieving significant improvements in efficiency and productivity. Demonstrated exceptional relationship-building abilities, fostering a positive shopping environment and enhancing customer loyalty.

Experienced with coordinating orders and managing supply chain logistics to ensure smooth operations. Utilizes effective communication and organizational skills to streamline order processing and inventory management.

Overview

10
10
years of professional experience

Work History

All Purpose Clerk

Safeway
05.2020 - 12.2025
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strategically distributed administrative tasks amongst new and learning staff and provided guidance to promote performance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
  • Improved customer satisfaction by providing efficient and accurate service in various departments.
  • Participated in training sessions for improved job performance and knowledge of store procedures or policies.
  • Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
  • Managed inventory levels by conducting regular audits and maintaining proper stock rotation procedures.
  • Streamlined checkout processes by bagging groceries efficiently while assisting cashiers in handling transactions swiftly.
  • Ensured accuracy in order processing by thoroughly checking invoices against received goods and addressing discrepancies immediately.
  • Supported team members across various departments in handling heavy merchandise or locating specific products upon request.
  • Promoted workplace safety by adhering to company protocols and guidelines during all receiving processes.
  • Prioritized urgent orders based on customer needs while balancing overall workload for optimal efficiency within the team.
  • Communicated with staff to address specific cleaning needs and concerns.
  • Empty trash bins regularly to prevent overflow and unpleasant odors.
  • Boosted team productivity by maintaining an organized workspace, managing supplies inventory, and keeping equipment in optimal condition.

Cashier

Vons
12.2015 - 10.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

High School Diploma -

K-12
Sunland, CA
09.2013

Skills

  • File and Database Management
  • Quality Management
  • Customer Satisfaction
  • Stocking and Replenishing
  • Handling Payments
  • Peer Relationships
  • Microsoft Office
  • Hygiene Standards

Timeline

All Purpose Clerk

Safeway
05.2020 - 12.2025

Cashier

Vons
12.2015 - 10.2019

High School Diploma -

K-12

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Matthew Schembri