Matthew Schlabach
Roswell,Georgia
Summary
Im a person who loves a positive environment and strive to create one anywhere I work. I enjoy making genuine connections with people, and anytime I can influence someones day in a positive way I strive to.
Overview
10
10
years of professional experience
Work History
Supervisor
Starbucks
11.2019 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Demonstrated commitment to the organization's core values, leading by example, creating positive connections and relationships.
Aquatic Care and Sales
Southern Aquatics
08.2022 - 01.2023
- Gained hands-on experience in marine and freshwater animal husbandry by maintaining aquaculture systems and ensuring care for a diverse range of aquatic organisms.
- Educated the public on responsible pet ownership.
- Increased sales by offering advice on purchases and promoting additional products.
Pet Care Associate
Pet Supplies Plus
03.2017 - 09.2018
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Ensured customer satisfaction by providing personalized pet care services tailored to individual needs.
- Managed inventory of pet supplies, ensuring availability of necessary items at all times.
- Administered medications to animals in treatment and documented changes in condition.
Cafe & Bistro Cook
Lifetime Fitness
01.2016 - 03.2017
- Collaborated with team members to ensure seamless service during peak hours.
- Operated kitchen equipment safely and efficiently to maintain optimal workflow during busy shifts.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Consistently met quality standards in every dish prepared.
Line Cook and Waiter
Santinos
09.2014 - 03.2017
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Set up and prepared cooking supplies, food, and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match restaurant standards.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Showed strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Lassiter High School
Marietta, GA11.2019
Skills
- Adaptive
- Creative
- Effective time management
- Perceptive and present
Languages
Limited German
Intermediate Spanish
Timeline
Aquatic Care and Sales
Southern Aquatics
08.2022 - 01.2023
Supervisor
Starbucks
11.2019 - Current
Pet Care Associate
Pet Supplies Plus
03.2017 - 09.2018
Cafe & Bistro Cook
Lifetime Fitness
01.2016 - 03.2017
Line Cook and Waiter
Santinos
09.2014 - 03.2017
High School Diploma -
Lassiter High School