Matthew Schrack
Owingsville,KY
Summary
Driven by a results-focused approach, I leveraged my troubleshooting ability and customer service skills at Central Kentucky Motorsports to enhance service quality and operational efficiency. My expertise in diagnostic testing and preventive maintenance led to improved equipment reliability and customer satisfaction, demonstrating a commitment to excellence and a proactive problem-solving mindset.
Overview
11
11
years of professional experience
Work History
Service Technician
Central Kentucky Motorsports
02.2023 - 08.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Crew Lead Install Tech
Bluegrass Tool & Industrial
02.2017 - 02.2023
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.
- Implemented safety protocols to reduce workplace accidents and promote employee wellbeing.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Established a positive work environment by promoting team collaboration and open communication.
- Managed safe and efficient use of tools and equipment on construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Used variety of hand and power tools to complete tasks.
Milwright
Cumberland Machinery Movers
03.2013 - 02.2017
- Replaced defective parts of machines and adjusted clearances and alignment of moving parts.
- Made repairs and modified equipment by welding, soldering and brazing to avoid production delays.
- Used hoisting and rigging equipment to move heavy machinery and equipment.
- Adeptly utilized a range of hand tools, power tools, and precision measuring instruments to ensure accurate workmanship in all tasks.
- Operated machine tools to fabricate parts during overhaul, maintenance, or setup of machineries.
- Adhered to all workplace safety policies, regulations and compliances.
- Aligned and leveled machines using precision measuring instruments to avoid unnecessary wear and tear.
- Enhanced equipment reliability by performing regular maintenance and repairs on industrial machinery.
- Consistently met or exceeded company performance metrics for maintenance efficiency, equipment uptime, and safety compliance.
- Conducted comprehensive inspections of machinery to identify potential problems and ensure optimal performance.
- Assisted in the planning and execution of major shutdowns, ensuring timely completion of critical tasks within budget constraints.
- Installed stationary industrial machinery and mechanical equipment according to layout plans.
- Read and interpreted blueprints and schematics to understand machinery design and layout.
- Inserted shims, adjusted tension on nuts and bolts and positioned parts, using hand tools and measuring instruments with [Number]% accuracy.
- Inspected and examined all machinery and equipment to detect malfunctions or irregularities.
- Disassembled machinery parts and categorized properly before moving to storage.
- Achieved greater precision in machine alignment by utilizing laser technology during installation and repair projects.
- Reviewed technical documentation such as blueprints, schematics, and manuals to accurately assess equipment conditions or plan for maintenance activities.
- Mentored junior millwrights as they acquired new skills and gained familiarity with complex industrial machinery operations.
- Developed strong working relationships with vendors, facilitating prompt service calls when specialized expertise was required.
- Improved safety standards with implementation of updated lockout/tagout procedures.
- Ensured compliance with health and safety regulations, conducting regular equipment safety checks.
- Analyzed schematics and blueprints to fix machinery and calculate materials needed for repair.
- Troubleshot machinery problems and suggested accurate repairs.
Education
No Degree - Welding And Metallurgy
Hobart Institute of Welding Technology
Troy, OH10.2001
GED -
Bryan Station High School
Lexington,ky2000
Skills
Installation and Repair
Attention to Detail
Preventive Maintenance
Troubleshooting ability
Work with Minimal Supervision
Customer Service
Mechanical abilities
Hand tool knowledge
Power tool proficiency
Flexible and Adaptable
Problem and Issue Resolution
Documentation And Reporting
Diagnostic Testing
Timeline
Service Technician
Central Kentucky Motorsports
02.2023 - 08.2024
Crew Lead Install Tech
Bluegrass Tool & Industrial
02.2017 - 02.2023
Milwright
Cumberland Machinery Movers
03.2013 - 02.2017
No Degree - Welding And Metallurgy
Hobart Institute of Welding Technology
GED -
Bryan Station High School
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