Matthew Schultz
Phoenix,AZ
Summary
Diligent worker who is able to work in any environment at any pace. Willing and ready to learn new skills, teach others, and collaborate with team members. Hard-working, reliable, and driven. Customer service & effective communication is my strong point.
Overview
3
3
years of professional experience
Work History
Service Worker
Taco Bell
Phoenix, AZ
10.2023 - Current
- Processed payments and maintained accurate records of transactions.
- Assisted with product orders and fulfilled special requests from customers.
- Resolved customer complaints in a timely manner.
- Answered customer inquiries regarding services and products.
- Inspected finished products for quality and adherence to customer specifications.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Attended regular training sessions to increase machine operating skills.
- Kept operations area neat and orderly to minimize obstacles.
- Maintained cleanliness of work area at all times by sweeping, dusting, mopping floors.
- Performed regular maintenance on tools, machines, vehicles., used in providing services.
- Completed necessary paperwork related to the job duties accurately and promptly.
- Ensured proper labeling of products before they are delivered to customers.
- Adhered to all safety protocols when performing services.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
Service Worker
Jimmy John's Gourmet Sandwiches
Roswell, NM
06.2023 - 08.2023
- Delivered quality food to customers.
- Ensured food quality and safety were up to standard.
- Operated machinery and tools in a safe manner.
- Answered customer inquiries regarding services and products.
- Resolved customer complaints in a timely manner.
- Performed regular maintenance on tools, machines, vehicles., used in providing services.
- Checked inventory regularly for expired or damaged goods.
- Adhered to all safety protocols when performing services.
Service Worker
Sonic
Roswell, NM
05.2022 - 08.2022
- Delivered food to customers in a timely and accurate manner.
- Ensured food was quality and up to standard.
- Resolved customer complaints in a timely manner.
- Answered customer inquiries regarding services and products.
Education
High School Diploma -
Gateway Christian School
1900 N Sycamore, Roswell, NM 8820105-2022
Skills
- Communication
- Leadership
- Adaptability
- Customer service
- Problem solving
- Critical thinking
- Time management
- Collaboration
- Experience in programming (Python, Assembly, JavaScript)
- Familiar with frameworks such as NIST, ISO 27001, ISO 27002, SOC, and PCI-DSS
- Comfortable in Linux, Windows, and macOS
- Comfortable in both Android and iOS,
- Proficient in Cisco Packet Tracer
- Application installations
- Computer maintenance
- Troubleshooting and diagnostics
- Risk Assessment
- Familiar with OWASP
- Customer service expert
- Comfortable with Group Policy on Windows
Accomplishments
- Honor Roll from 2007 to 2024
- Presidents' List: all years of high school and college (present)
- Current college GPA is 3.93
- 120 hours of community service dedicated to Grand Canyon University
- Community service throughout my high school career (Work-A-Thon, fundraisers, delivering care packages to homeless shelters)
References
- Adrian Ordaz-Barajas, Mobile: (323)-509-7174
- Zitlaly Belmontez; Mobile: (480) 356-3340
Timeline
Service Worker
Taco Bell
10.2023 - Current
Service Worker
Jimmy John's Gourmet Sandwiches
06.2023 - 08.2023
Service Worker
Sonic
05.2022 - 08.2022
High School Diploma -
Gateway Christian School