Matthew Scott
Fort Mill,SC
Summary
Dynamic, results driven Logistics professional with over a 20 year track record of improving my customer's supply chains . I have a passion for problem solving my customer's toughest challenges and exceeding their highest expectations.
Overview
20
20
years of professional experience
Work History
Key Account Manager
C.H. Robinson
01.2015 - 05.2024
- Built and maintained strong director and VP level client relationships to drive business growth.
- Managed a $35 MM portfolio of of strategic sized accounts fortune 500 companies.
- Conducted regular strategic and tactical account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Coordinated with internal teams to ensure customer KPI's and expectations were met.
- Developed and delivered presentations to key customers to position products and services.
- Strengthened client relationships through regular communication and effective problem solving.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Created sales forecasts to target daily, monthly and yearly objectives.
Team Leader (Supervisor -Flatbed)
C.H. Robinson
06.2009 - 01.2015
- Conducted training and performance reviews for a team of 4 to promote productivity, accuracy, and commitment to exceptional service.
- Forecast and set annual Budgetary numbers for the Flatbed mode team.
- Built strong relationships with customers through positive attitude and attentive response.
Outside Sales Representative
C.H. Robinson
01.2007 - 06.2009
- Established new accounts through cold calling and personal visits to potential customers.
- Grew portfolio size to $5MM + spend across multiple account sizes.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Transportation Representative
C.H. Robinson
08.2004 - 01.2007
- Managed a portfolio of 20 carriers to service a large outsourced shipper.
- Negotiated both transactional and contractual buy rates with carriers.
- Evaluated individual carrier performance metrics (on-time pickup/ tracking & tracing compliance) regularly to identify areas for improvement in service quality or delivery timelines.
- Managed transport schedules and adjusted appointments as needed to reduce downtime costs.
Education
Bachelor of Arts - Transportation And Logistics Management
University of North Florida
Jacksonville, FLSkills
- Client Relationship Building
- Business Development
- Strategic sized account management
- Data-driven decision-making
- Relationship selling
- Cross-Functional Collaboration
- Client Needs Assessment
- Account Growth and Retention
Timeline
Key Account Manager
C.H. Robinson
01.2015 - 05.2024
Team Leader (Supervisor -Flatbed)
C.H. Robinson
06.2009 - 01.2015
Outside Sales Representative
C.H. Robinson
01.2007 - 06.2009
Transportation Representative
C.H. Robinson
08.2004 - 01.2007
Bachelor of Arts - Transportation And Logistics Management
University of North Florida