Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Self

Drummonds,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Pro Fulfillment

Lowes Distribution Center
Millington, TN
09.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Laborer-construction

Kaneer sub contract construction
Drummonds, TN
09.2022 - 09.2024
  • Maintained clean and organized work areas to ensure safety compliance.
  • Followed safety protocols to minimize risks during daily operations.
  • Collaborated with team members to complete tasks effectively and on time.
  • Inspected tools and equipment regularly for proper maintenance and functionality.
  • Supported skilled tradespeople by preparing tools and materials for projects.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.

Warehouse Worker

TAG Truck Center
Memphis, TN
09.2018 - 06.2022
  • Operated forklifts to move materials within warehouse environment efficiently.
  • Loaded and unloaded shipments, ensuring accurate placement in designated areas.
  • Conducted routine inspections of equipment for safety and maintenance compliance.
  • Collaborated with team members to streamline inventory management processes.
  • Maintained organized work area to promote safety and efficiency standards.
  • Followed safety protocols to minimize risks while operating heavy machinery.
  • Loaded pallets onto trailers for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Ensured safety procedures were followed when operating forklifts.
  • Maintained current forklift training and certification as required by company policies.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Transported material to correct locations and documented inventory changes.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Packaged, labeled and tagged goods before transfer.
  • Used handheld scanners for warehouse management system compliance.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.

Parts Counter Specialist

Swift Transportation
Memphis, TN
06.2015 - 04.2018
  • Assisted customers in identifying and selecting appropriate parts for their needs.
  • Managed inventory levels, ensuring accurate stock counts and timely reordering of parts.
  • Utilized computerized inventory management systems to track part availability and orders.
  • Collaborated with vendors to source high-quality parts and resolve supply issues.
  • Trained new staff on procedures, product knowledge, and customer service techniques.
  • Processed customer orders efficiently, ensuring prompt delivery of requested items.
  • Inspected and repaired trailer braking systems for optimal performance.
  • Diagnosed mechanical issues using industry-standard tools and techniques.
  • Performed routine maintenance on trailers to ensure safety compliance.
  • Collaborated with team members to streamline repair workflows and processes.
  • Utilized welding equipment for structural repairs on trailer frames.
  • Maintained accurate records of repairs and maintenance activities.
  • Adhered to safety protocols while working in a fast-paced environment.
  • Performed routine maintenance and repairs on trailers, including brakes, suspensions, and axles.
  • Tested trailer systems after repair to ensure they were operating properly according to manufacturer specifications.
  • Replaced worn or damaged parts such as brake lines, wheel bearings, tires, and air bags.
  • Installed new trailer components such as hitches, wiring harnesses, lights, brakes, and suspension systems.
  • Inspected trailer components for damage and wear to determine necessary repairs or replacements.

Security Manager

American Citadel Guard
Memphis, TN
12.2008 - 06.2012
  • Developed security protocols for safeguarding company assets and personnel.
  • Conducted regular risk assessments to identify vulnerabilities in security measures.
  • Coordinated training programs for staff on emergency response procedures.
  • Oversaw incident investigations to ensure compliance with safety regulations.
  • Managed relationships with law enforcement and emergency services for collaboration.
  • Implemented access control systems to monitor facility entry and exit points.
  • Reviewed security policies and recommended updates based on industry best practices.
  • Led a team of security personnel to maintain a safe working environment.
  • Developed and enforced security policies, procedures, and protocols to protect confidential information.
  • Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
  • Maintained team compliance with professionalism guidelines and security team standards.
  • Conducted regular staff training on security policies and procedures.
  • Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
  • Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Recorded required data for incident reports and files.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
  • Supervised property entrances and exits and monitored employee safety.
  • Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
  • Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
  • Attentively monitored closed-circuit television footage to check for visible suspicious activity.
  • Recommended changes in processes and procedures related to information security and risk management.
  • Audited existing security systems for potential vulnerabilities and implemented corrective measures as necessary.
  • Developed and implemented training methods to promote improved officer performance.
  • Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
  • Demonstrated public safety dedication by patrolling community events.
  • Collaborated with internal teams and external consultants on projects relating to compliance standards.
  • Held routine and surprise drills to keep help security team members practice response plans.

Education

Production Machine Tender - Machine Tool Technology

Tennessee Technology At Memphis
Memphis, TN
04-2002

Advance Welding Certificate - Welding

Kentucky Technology
Louisville, KY
01-1993

GED -

Munford High. School
Munford, TN
09-1992

Skills

  • Customer service
  • Inventory management
  • Equipment maintenance
  • Safety compliance
  • Parts ordering
  • Team collaboration
  • Task prioritization
  • Effective communication
  • Problem solving
  • Time management
  • Friendly, positive attitude
  • Good Telephone Etiquette
  • Basic math
  • Teamwork and collaboration
  • Project planning
  • Verbal communication
  • Computer skills
  • Problem resolution
  • Analytical thinking

Timeline

Pro Fulfillment

Lowes Distribution Center
09.2024 - Current

Laborer-construction

Kaneer sub contract construction
09.2022 - 09.2024

Warehouse Worker

TAG Truck Center
09.2018 - 06.2022

Parts Counter Specialist

Swift Transportation
06.2015 - 04.2018

Security Manager

American Citadel Guard
12.2008 - 06.2012

Production Machine Tender - Machine Tool Technology

Tennessee Technology At Memphis

Advance Welding Certificate - Welding

Kentucky Technology

GED -

Munford High. School

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