Matthew Shamblin
Oswego,IL
Summary
I have great enjoyment for the food service industry. I have extensive knowledge making pizzas, preparing entrees and all around knowledge for the kitchen. I have 15+ years of experience in the restaurant industry an would enjoy learning even more
Overview
15
15
years of professional experience
Work History
Manager
Charlie Fox Pizzeria
Saint Charles, IL
10.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Utility Operator/ Material Handler
Spraying Systems Co
Wheaton, IL, US
02.2018 - Current
- I have 3 years experience with fork truck and overhead crane
- I also have experience picking, packing and shipping orders
Cook
Riverside pizza and pub
Saint Charles, IL, US
07.2014 - 02.2018
- I prep, wash dishes, put away food order, take out garbages, cook the dinner shift
- After dinner I clean the kitchen
- I think I had a great impact on the customers and employees around me
- I demonstrated excellent people skills and the ability to work long strenuous hours
Cook
TKs burgers and Ice cream
Plano, IL, US
04.2010 - 10.2013
- I would prep the kitchen
- Cook the dinner shift
- I would wash the dishes and clean the kitchen
- I made a few new friends, I had a good time interacting with the customers
- I gained experience
- I used my knowledge of flat top, grill and fryer cooking, as well as learning the operation of ice cream machines
Education
High school diploma -
Somonauk high school
Somonauk, IL01.2006
Skills
- Crane
- Forklift
- CNC
- Materials Handling
- Heavy Equipment Operation
- Kitchen Experience
- Warehouse Experience
- Restaurant Experience
- Manufacturing
- Pallet Jack
- Blueprint Reading
- Shipping & Receiving
- Order Picking
- Assembly
- CNC Lathe
- Delivery Driver Experience
- Leadership
- Staff training and development
- Staff management
- Complex Problem-solving
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Cross-functional teamwork
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Policy implementation
- Conflict resolution
- Performance evaluations
- Safety procedures
- Coaching and mentoring
- Inventory management
- Recruiting and interviewing
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Manager
Charlie Fox Pizzeria
10.2020 - Current
Utility Operator/ Material Handler
Spraying Systems Co
02.2018 - Current
Cook
Riverside pizza and pub
07.2014 - 02.2018
Cook
TKs burgers and Ice cream
04.2010 - 10.2013
High school diploma -
Somonauk high school