Matthew Sheares

• Managed daily operations, ensuring efficient workflow and high-quality service delivery.
• Established vendor relationships, negotiating contracts for cost-effective materials procurement.
• Provided exceptional client service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased client satisfaction by providing high-quality services and timely communication.
• Negotiated contracts with vendors to secure favorable terms for the business.

• Oversaw daily operations to ensure timely project completion and customer satisfaction.
• Developed marketing strategies to increase brand awareness and attract new clientele.
• Trained and mentored staff to improve skills and promote operational efficiency.

• Trained and mentored staff on bartending techniques and customer engagement strategies.
• Managed inventory control, optimizing stock levels and minimizing waste.
• Conducted regular training sessions to maintain team skills and product knowledge proficiency.
• Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
• Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.

Emergency Medical Technician (Basic)