Matthew Sheffield

My job duties consisted of installing doors and windows as a sub-contractor for New South. During my tenure with New South I partnered with another sub-contractor and together we performed quality and satisfactory work.

• Enhanced customer satisfaction by providing timely and accurate installations.
• Operated tools, equipment, and machinery according to safety standards.
• Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
• Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
• Demonstrated to customers proper methods for operating equipment after it had been installed.

• During this time I was a sub-contractor for Dream Doors and windows
• Laid out materials and system components to prepare for installation.
• Installed complete systems at new residential and business construction sites.
• Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Calculated materials and time needed for each job.
• Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
• Ensured high-quality results by consistently following manufacturer specifications during installations.
• Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
• Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
• Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
• Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.

Appalachian University Systems was a nationwide moving company. I was responsible for leading a crew of around 15 men. Our work consisted of installing furniture into college dorms and apartments. I was responsible for receiving semi trailers full of furniture and directing a team of men where the furniture needed to be installed. My duties also consisted of keeping track of employee hours, per diem dispersement, and addressing the employees' concerns as well as any property management concerns.

During this time at Dream Doors I started as an installer helper and worked myself into the position of a lead installer. I excelled in quality door Installations.