Matthew Sheridan
York,PA
Summary
Proven Route Driver at Martin's Famous Pastry Shoppe Inc., adept in route planning and route management, enhanced delivery efficiency and safety. Mentored new route salesman and showcasing strong work ethic, leadership and excellent customer service. Achieved significant reduction in recidivism rates through effective communication and conflict resolution skills.
Experienced with route navigation, ensuring efficient and timely deliveries. Uses problem-solving skills to adapt to route changes and obstacles. Track record of maintaining high customer satisfaction through reliability and professionalism.
Diligent Route Salesman with solid background in route driving, and ensuring timely and accurate deliveries. Consistently maintained high customer satisfaction and adhered to safety protocols. Demonstrated strong organizational skills and effective problem-solving abilities.
Professional driver contributes to efficient route management and timely deliveries. Strong focus on collaboration, reliability, and flexibility to adapt to changing needs. Skilled in navigation, strong communication skills, and customer service. Known for commitment to safety and achieving results.
Overview
23
23
years of professional experience
Work History
Route Driver
Martin's Famous Pastry Shoppe Inc.
09.2002 - Current
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Promoted strong growth from within Lancaster based warehouse through everyday communication with drivers and warehouse coordinator.
Prison Officer
Adams County Correctional Center
02.2002 - 09.2002
- Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Protected inmate rights by ensuring fair treatment according to established guidelines and regulations.
Education
Associate of Science - Criminal Justice
Mansfield University of Pennsylvania
Mansfield, PA05-1999
Skills
- Vehicle inspections
- Excellent customer service
- Strong work ethic
- Vehicle maintenance knowledge
- Route planning
- Product inspection
- Equipment monitoring
- Professional appearance
- Inventory management
- Route logs
Timeline
Route Driver
Martin's Famous Pastry Shoppe Inc.
09.2002 - Current
Prison Officer
Adams County Correctional Center
02.2002 - 09.2002
Associate of Science - Criminal Justice
Mansfield University of Pennsylvania
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