Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Matthew Sheridan

Matthew Sheridan

Washington

Summary

Dynamic Executive Clinical Account Specialist at Johnson & Johnson, adept in electrophysiology and patient care. Proven track record in consultative sales and technical support, enhancing clinical outcomes through effective training and relationship management. Skilled in problem-solving and critical thinking, with a commitment to continuous learning and best practices development.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Executive Clinical Account Specialist

Johnson & Johnson
04.2009 - Current

An Executive Clinical Account Specialist (ECAS) at Johnson & Johnson MedTech, specifically within Biosense Webster, Inc. (BWI), plays a pivotal role in providing clinical and technical support for electrophysiology (EP) products and procedures. BWI is renowned for its innovative solutions in diagnosing and treating cardiac arrhythmias.


Key Responsibilities:

  • Clinical Support: Offer expert assistance and training to physicians and EP lab staff on the effective use of BWI's systems and catheter equipment, such as the CARTO® 3 System and associated software modules, during procedures.
  • Customer Education: Educate healthcare professionals on BWI products to optimize usage by providing technical and clinical information, as well as in-service training.
  • Consultative Sales: Identify potential sales opportunities within accounts using consultative selling techniques, creating awareness of BWI solutions, and facilitating contact between key decision-makers and Territory Sales Managers.
  • Collaboration: Maintain open communication with local teams, including Territory Managers and other Clinical Account Specialists, as well as support teams like Ultrasound CAS and Field Service Engineers, to ensure cohesive support and service delivery.
  • Best Practices Development: Share and develop best practices with U.S. Field Sales, Service colleagues, and internal partners to enhance customer value.
  • Customer Relationship Management: Cultivate and grow mutually beneficial relationships with customers, including physicians, nurses, technicians, and hospital administrators, extending beyond the EP lab.
  • Continuous Learning: Stay updated on company product instructions for use, best practices, technical troubleshooting, relevant scientific literature, and new product information.
  • Administrative Duties: Manage account documentation, compliance training requirements, expense reporting, and input into company systems.

Required Qualifications:

  • Education: Bachelor's degree or a minimum of four years of relevant professional work or military experience.
  • Experience: At least two years of clinical or technical work experience in a patient care or hospital environment, or completion of the company's Associate Clinical Account Specialist (ACAS) program.
  • Licensing: Valid driver's license issued in the United States
  • Technical Knowledge: Maintain advanced clinical knowledge of cardiac ablation, cardio imaging, EP technology advancements, and the broader healthcare landscape.
  • Travel: Willingness and ability to travel up to 40% overnight, including local, regional, and national travel, sometimes on short notice.
  • Physical Requirements: Ability to sit for extended periods, work in hospital laboratory settings, attend live patient cases, wear protective gear (e.g., lead aprons), and lift up to 60 lbs.

Preferred Qualifications:

  • Specialized Experience: Experience in electrophysiology/cath lab or EP/cardiovascular device industr
  • Certifications: Holding industry certifications such as Certified Electrophysiology Specialist (CEPS) from the International Board of Heart Rhythm Examiners (IBHRE), or Registered Cardiac Electrophysiology Specialist (RCES) or Registered Cardiovascular Invasive Specialist (RCIS).
  • Technical Aptitude: Experience with complex technical systems and working in critical patient care settings.
  • Communication Skills: Effective and timely communication with coworkers and all levels of the patient care team.
  • Self-Motivation: Ability to work autonomously and adapt to dynamic work environments.
  • Problem-Solving: Critical thinking skills in high-pressure environments.
  • Team Collaboration: Receptiveness to constructive feedback and ability to collaborate effectively within a team.

This role is integral to ensuring the effective use of BWI's electrophysiology products, directly impacting patient care and outcomes in the treatment of cardiac arrhythmias.

Cath Lab Invasive Specialist

Intermountain Healthcare
03.1993 - 01.2010

performed essential duties during invasive cardiovascular procedures, including advanced electrophysiology (EP) and interventional procedures, at both technical and professional levels.

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Key Responsibilities:

  • Technical Support: Assist physicians by providing technical support during invasive cardiovascular procedures, including radiological imaging of cardiac and vascular
  • Patient Care: Provide patient care under the supervision of a registered nurse (RN), including educating patients and families about procedures and expectations, and ensuring patient
  • Procedure Assistance: Act as a scrub assistant, maintaining sterile conditions during clinical procedures, and operate imaging equipment while monitoring and documenting procedure images and
  • Hemodynamic Monitoring: Perform hemodynamic recordings, calculations, and interpretations during
  • Equipment Maintenance: Assist in maintaining order and cleanliness of the unit, ensure appropriate stock levels for complex interventions and diagnostic procedures, and participate in quality and patient safety



Aerospace Flight Medical Technician

United States Air Force Reserve
11.1991 - 05.1999


An Aerospace Medical Service Specialist in the U.S. Air Force, designated by the Air Force Specialty Code (AFSC) 4N0X1, is responsible for providing comprehensive medical care to support aircrew and other personnel involved in aerospace Key Responsibilities:
Patient Care:
Perform a wide array of technical nursing duties involving the care and treatment of patients, including immunizations, dialysis, and critical
Medical Equipment Management: Assemble, operate, and maintain medical
Training and Education: Schedule and conduct in-service training on procedures and
Medication Administration: Administer medications under the supervision of a physician or
Emergency Medical Care: Perform medical, dental, and emergency treatment at deployed locations and remote
Surgical Assistance: Prepare patients for surgery and perform postoperative
Aeromedical Evacuation Support: Prepare patients, equipment, and aircraft for flight; enplane and deplane patients; load and unload baggage; and operate specialized aircraft flight
Flight and Operational Medical Support: Perform duties as Flight and Operational Medical Technician (FOMT), Independent Duty Medical Technician (IDMT), Aeromedical Evacuation Technician (AET), and other specialized .mil and Qualifications:
Education:
Completion of high school with courses in general science, biology, psychology, and chemistry is desirable.
Training: Completion of the Aerospace Medical Service Apprentice course is mandatory.
Experience: For progression to higher skill levels, specific experience in functions such as nursing care, emergency medical treatment, and clinical procedures is required.This role is crucial in ensuring the health and readiness of Air Force personnel, both in-flight and on the ground, by providing essential medical services and support.

Aerospace Supply Technician

United States Air Force
06.1984 - 09.1991


I was responsible to receiving, tracking and delivery for control systems for ground launch and control systems for ground to air missiles. I was attached to the 1836 Engineering and installation group.

Key Responsibilities:

  • Inventory Management: Administer and operate complex supply systems to manage inventory levels.

  • Storage and Distribution: Plan and schedule material storage and distribution activities, ensuring proper storage, inspection, identification, and receipt of property.
  • System Operations: Monitor and operate the Integrated Logistics Systems-Supply (ILS-S) and associated logistics system interfaces, ensuring the accuracy and security of the materiel management system
  • Inspection and Evaluation: Perform inventories, inspect and identify property, determine the condition of received property, and ensure timely correction of discrepancies
  • Tractor and trailer maintenance and storage in secure locations per Air Force security guidelines.


Education

MBA - Business Administration

California Coast University
Thousand Oaks, CA
04-2020

Associate of Arts - General Studies

University of Maryland
MD
04-1987

Skills

  • Emergency Medical Care

  • Patient Care & Monitoring

  • Medical Equipment Operation

  • Aeromedical & Flight Medicine Support

  • Technical & Analytical Skills:

  • Electrophysiology & Cardiovascular Procedures

  • Radiology & Imaging: Supply Chain & Logistics

  • Military & Operational Skills:

  • Discipline & Adaptability

  • Teamwork & Leadership

  • Emergency & Tactical Readiness

  • Problem-Solving & Critical Thinking:

  • Quick Decision-Making

  • Attention to Detail

  • Process Optimization

Certification

RCIS

Timeline

Executive Clinical Account Specialist

Johnson & Johnson
04.2009 - Current

Cath Lab Invasive Specialist

Intermountain Healthcare
03.1993 - 01.2010

Aerospace Flight Medical Technician

United States Air Force Reserve
11.1991 - 05.1999

Aerospace Supply Technician

United States Air Force
06.1984 - 09.1991

MBA - Business Administration

California Coast University

Associate of Arts - General Studies

University of Maryland
Matthew Sheridan