Matthew Shiparski
Colorado Springs,CO
Summary
Accomplished General Manager at Staples, adept in operations management and leadership, significantly enhancing sales and employee satisfaction. Excelled in building lasting client relationships and leading teams to exceed targets through innovative strategies and effective training. Skilled in problem resolution and multitasking, ensuring long-term company success and loyalty.
Customer-oriented General Manager with 1 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Hardworking and passionate job seeker with strong organizational skills eager to secure entry manager position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
General Manager
Staples
02.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Sales Manager
Staples
04.2022 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Doherty High School
Colorado Springs, CO06.2004
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Staff Management
- Customer Relations
- Relationship Building
- Staff training/development
- Staff Training
Timeline
General Manager
Staples
02.2023 - Current
Sales Manager
Staples
04.2022 - 02.2023
Doherty High School