Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Matthew Shipley

Gilson,IL

Summary

Accomplished professional with expertise in process improvement and cross-functional collaboration at Parker Hannifin Corp. Enhanced production efficiency by 20% through innovative problem-solving and equipment optimization. Skilled in technical troubleshooting and team coordination, driving continuous improvement initiatives and fostering a culture of safety and excellence.

Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Manufacturing Support Assistant

Parker Hannifin Corp.
12.2021 - Current
  • Facilitated communication between departments to streamline support processes.
  • Developed training materials for new staff on operational protocols.
  • Managed scheduling and coordination of support activities to enhance efficiency.
  • Resolved customer inquiries and issues with effective problem-solving techniques.
  • Implemented process improvements that reduced response times for support requests.
  • Trained junior staff on best practices in customer service and technical support.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives.
  • Assisted in the development of training materials and resources for the support team to enhance overall performance levels.
  • Adapted quickly to changing priorities while managing daily caseloads efficiently under tight deadlines.
  • Streamlined workflow processes for increased efficiency and productivity within the support team.
  • Trained new support assistants, sharing knowledge of company policies, procedures, and software systems.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Process Technician

Parker Hannifin Corp.
12.2000 - Current
  • Operated complex manufacturing equipment to optimize production efficiency.
  • Conducted routine quality inspections to ensure product compliance with specifications.
  • Collaborated with engineering teams to implement process improvements and reduce downtime.
  • Trained junior technicians on safety protocols and operational procedures.
  • Analyzed process data to identify bottlenecks and recommend corrective actions.
  • Led cross-functional teams in troubleshooting equipment failures and minimizing disruptions.
  • Developed standard operating procedures to enhance workflow consistency across shifts.
  • Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
  • Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
  • Troubleshot technical issues, implementing solutions to maintain a smooth production process.
  • Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
  • Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
  • Administered processes, resolved issues and recommended improvements for all structure methods.
  • Participated in root cause analysis efforts on process-related issues, offering expertise to identify solutions quickly and effectively.
  • Coordinated with engineering teams during equipment upgrades or installation projects, ensuring minimal disruption to ongoing production activities.
  • Improved product quality with strict adherence to standard operating procedures and quality control guidelines.
  • Monitored all objectives and communicated with various teams regarding performance.
  • Provided hands-on assistance during emergency situations such as equipment malfunctions or shutdowns while maintaining composure under pressure.
  • Assisted in the implementation of lean manufacturing techniques, streamlining operations and reducing waste.
  • Enhanced production efficiency by optimizing process parameters and equipment settings.
  • Complied with safety rules and standards to maximize efficiencies while reducing accidents.
  • Collaborated with cross-functional teams to identify areas of improvement and implement changes for better productivity.
  • Implemented continuous improvement initiatives within the facility, resulting in higher levels of operational excellence.
  • Performed preventive maintenance on equipment during scheduled downtime.
  • Performed maintenance on machinery and escalated major malfunctions to supervisor for immediate assistance.
  • Provided technical support to all projects and provided research for all developmental teams.
  • Performed electrical and mechanical troubleshooting on equipment.
  • Assisted in the development of training materials and resources to enhance the onboarding experience for new process technicians.
  • Attended training seminars and met with vendors to understand new equipment and train other employees.
  • Maintained detailed records of process data and performance metrics, providing valuable insights for future improvements.
  • Performed routine maintenance and replaced worn parts.
  • Updated documentation such as technical manuals and equipment maintenance records.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Initiated contact with vendors and built solid working relationships.

Education

High School Diploma -

Princeville High
Princeville, IL

Skills

  • Process improvement
  • Technical troubleshooting
  • Equipment operation
  • Standard operating procedures
  • Safety compliance
  • Preventive maintenance
  • Training development
  • Production efficiency
  • Documentation management
  • Team coordination
  • Continuous improvement initiatives
  • Teamwork and collaboration
  • Problem-solving
  • Excel spreadsheets

Accomplishments

  • Collaborated with team of 15 in the development of circuit/prep High performance Team.
  • Documented and resolved many issues which led to over 100k in savings through HPTs and Kaizens.

Certification

  • Certified IPC trainer for both IPC610 and IPC771/21 for the last 5 years and before that was just IPC certified.


Timeline

Manufacturing Support Assistant

Parker Hannifin Corp.
12.2021 - Current

Process Technician

Parker Hannifin Corp.
12.2000 - Current

High School Diploma -

Princeville High