Matthew Shooshanian

CVS Pharmacy

10.2000 - 08.2021

Operation of 15 different stores in various demographics.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Hiring, scheduling and direct supervision of store level employees.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Approved regular payroll submissions for employees.
Trained new employees on proper protocols and customer service standards.