Summary
Work History
Skills
Timeline
Hi, I’m

Matthew Siegenthaler

Dover,OH

Summary

Driven and adaptable professional with proven track record in leadership and team management. Possesses comprehensive business acumen and strong organizational skills, including proficiency in budget management and strategic planning. Capable of driving operational excellence and fostering positive work environment to achieve high performance.

Offering strong organizational and problem-solving abilities, coupled with keen interest in learning and growing within management role. Contributes solid understanding of business operations and effective team collaboration skills. Ready to use and develop leadership and strategic planning abilities in Desired Position role.

Developed leadership and operational management skills within fast-paced business environment. Expertise in team collaboration, strategic planning, and process improvement. Seeking to transition into new field where these transferable skills can contribute to organizational success.

Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Work History

Longhorn Steakhouse

Assistant General Manager

Job overview

  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
  • Mentored and motivated team members to achieve challenging business goals.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
  • Trained new staff members, equipping them with skills needed for success in their roles.
  • Resolved customer complaints with professionalism, restoring trust and loyalty.
  • Implemented cost-saving measures without compromising on quality, boosting bottom line.
  • Analyzed sales data to identify and capitalize on trends, driving revenue growth.
  • Developed and enforced health and safety protocols, significantly reducing workplace accidents.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Boosted team morale and productivity by implementing regular feedback sessions and recognition programs.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Skills

    Managing at a higher level Being responsible for running appropriate labor and productivity of staff in a fun friendly environment Achieving sales and guest count growth by delivering a personalized unique experience to every guest that walks through our doorsbeing responsible for truck and deliver orders such as food alcohol and small wares/restaurant supplies Walking around looking at equipment for possible repairs, scheduling regular preventative maintenancehaving scheduled one on ones with team members as well as weekly manager meetings to show they are heard and valued about what going on in the Restaurant Setting personal goals for team so we can all get better each day and each shift Growing assistant managers through higher level thinking and leadership skills of people and business reports Teaching and showing managers how read and diagnose reports finding areas of opportunities to be more financially successful in profitable sales growth for the company by developing solutions to opportunities on reports such as PNL's etc

Timeline

Assistant General Manager
Longhorn Steakhouse

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Matthew Siegenthaler