Matthew Simmons

• Evaluated employee performance and conveyed constructive
  feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive
  operational excellence such as work flow changes and department structure.
• Trained personnel in equipment maintenance and enforced
  participation in exercises focused on developing key skills.
• Created data visuals with FA to provide snapshots of inventory at any given time.
• Analyzed inventory to assist with Vendor transitions to ensure smooth transfers.
• Monitored Vendor inventory to assess deficiencies and correlate new plans to mitigate inefficiencies.

• Cross-trained employees, enabling completion of priority tasks during personnel absences.
• Maintained up-to-date knowledge of changing regulations in the healthcare industry related to revenue cycle operations.
• Analyzed patient accounts for billing compliance, accuracy, and completeness.
• increased efficiencies by changing work flows

• Acquired knowledge of how the back office supports activities to non-medical areas, including billing, financial counseling, payments and follow-up, collections, insurance verification, financial analysis, etc.
• Multiple Interim roles which propelled knowledge in those respective department

INTERIM APPEALS MANAGER

• Manage daily activities and inventory related to SSC Appeals function, ensuring processes are performed accurately, efficiently and effectively within all established operational and SOX guidelines.
• Analyze trends in insurance denials and work with insurance companies to resolve underlying reasons for denials
• Manage recurring coding or clinical documentation issues and correct the underlying causes
• Began cross training staff between Validation and Resolution to increase efficiencies

INTERIM COLLECTIONS MANAGER

• Review and monitor collection reporting (e.g. EDW Trended Aging Report)
• Monitor pool inventories to ensure accounts are being worked and resolved timely.
• Review and take action on high dollar accounts as directed.
• Review each staff member’s productivity and QA on a monthly basis and perform annual evaluations
• Counsel staff with disciplinary, productivity and/or QA issues

INTERIM FINANCIAL TECHNICAL ANALYST

• Works closely with operations departments to assess and report performance
• Coordinates scheduled and ad hoc data and analysis requests across SSC perational units
• Develop, test and deliver scheduled adhoc reports through BOBJ, Power bi, tableau, and SQL.
• Assists in the development of financial data collection and measurement tools within the SSC.
• Proactively review and provide data analysis and financial impact assessments to support SSC operations.
• Prepared and analyzed monthly MORs.
• Prepares uncompensated care projections and variance analysis for accounts receivable and net revenue performance.
• Monitor defined reports and work with applicable departments to ensure AR is properly stated at month end.

• Build strong relationships with businesses, partners, specialists and team
• Provide accurate knowledge to clients to achieve personal financial goals and grow business
• Participate in weekly proactive planning sessions
• Comply with all applicable banking and investment laws, regulations, company policies and procedures to
  serve clients best interest and enhance client satisfaction
• Coach customer service representatives on how to source clients through detailed discovery
• Discussed financial options with clients and provided informed
  suggestions.
• Assisted in planning portfolio growth through development of
  business plans in alignment with departmental budget and
  consistent with overall objectives.

• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and
  performance.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Leveraged data and analytics to make informed decisions and drive business improvements.

• Built diverse and consistent sales portfolio.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Increased sales with execution of full sales cycle processing from
  initial lead processing through conversion and closing.
• Attended monthly sales meetings and quarterly sales trainings.
  Drove store revenue by offering customers accessories and related
  purchases to complete selections.
• Led in multiple categories of sales and acquisitions in both retail and business