Matthew Sloan
Litchfield Park,AZ
Summary
Accomplished Manager with a proven track record, enhancing sales through strategic planning and effective team leadership. Skilled in Inventory Control and fostering a positive work environment, I excel in driving results and improving customer experience, contributing significantly to sales growth and client satisfaction.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
PetSmart
Phoenix, AZ
11.2020 - Current
- Manage cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhance store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assist the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walk through store to identify and proactively resolve issues negatively impacting operations.
- Foster a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Established a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Area Manager
Pet Planet
Phoenix Arizona
06.2016 - 08.2020
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Senior Area Sales Manager
American Kiosk Management
Phoenix, AZ
08.2005 - 06.2016
- Expanded the company's presence in target markets by attending industry events, trade shows, and conferences.
- Streamlined sales operations by implementing efficient tracking systems and reporting tools.
- Established clear performance expectations for team members while offering support to help them achieve success.
- Increased regional sales by developing and implementing strategic sales plans tailored to the local market.
- Managed territory budgets responsibly, ensuring resources were allocated efficiently for maximum impact on revenue growth.
- Contributed to the development of new products by providing valuable insights from customer feedback and market research.
Skills
- Problem-Solving
- Customer experience
- Retail Operations
- Inventory Control
- Time Management
- Team Building and Leadership
- Store Opening and Closing
- Attention to Detail
Accomplishments
Participant of the ASL TAP Program where I am mentored by the RSVP to enhance my leadership skills and provide accelerated growth.
Member of the CEO Advisory Board where I meet with CEO directly to discuss employee retention, sales planning, and future initiatives.
Timeline
Assistant Store Manager
PetSmart
11.2020 - Current
Area Manager
Pet Planet
06.2016 - 08.2020
Senior Area Sales Manager
American Kiosk Management
08.2005 - 06.2016