Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Matthew Sloan

Litchfield Park,AZ

Summary

Accomplished Manager with a proven track record, enhancing sales through strategic planning and effective team leadership. Skilled in Inventory Control and fostering a positive work environment, I excel in driving results and improving customer experience, contributing significantly to sales growth and client satisfaction.

Overview

19
19
years of professional experience

Work History

Assistant Store Manager

PetSmart
11.2020 - Current
  • Manage cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhance store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assist the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walk through store to identify and proactively resolve issues negatively impacting operations.
  • Foster a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Established a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Area Manager

Pet Planet
06.2016 - 08.2020
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.

Senior Area Sales Manager

American Kiosk Management
08.2005 - 06.2016
  • Expanded the company's presence in target markets by attending industry events, trade shows, and conferences.
  • Streamlined sales operations by implementing efficient tracking systems and reporting tools.
  • Established clear performance expectations for team members while offering support to help them achieve success.
  • Increased regional sales by developing and implementing strategic sales plans tailored to the local market.
  • Managed territory budgets responsibly, ensuring resources were allocated efficiently for maximum impact on revenue growth.
  • Contributed to the development of new products by providing valuable insights from customer feedback and market research.

Skills

  • Problem-Solving
  • Customer experience
  • Retail Operations
  • Inventory Control
  • Time Management
  • Team Building and Leadership
  • Store Opening and Closing
  • Attention to Detail

Accomplishments

Participant of the ASL TAP Program where I am mentored by the RSVP to enhance my leadership skills and provide accelerated growth.


Member of the CEO Advisory Board where I meet with CEO directly to discuss employee retention, sales planning, and future initiatives.

Timeline

Assistant Store Manager

PetSmart
11.2020 - Current

Area Manager

Pet Planet
06.2016 - 08.2020

Senior Area Sales Manager

American Kiosk Management
08.2005 - 06.2016
Matthew Sloan