Matthew Smith

For appliedgolf, I spent the duration of my position as an Outdoor Operations Team Member at the Regency at Monroe Golf and Country Club. Performing in this capacity included the following responsibilities...

• Promoting special events
• Washing and detailing golf carts
• Receiving incoming shipping orders
• Conducting routine pro shop inventory
• Perform numerous pro shop transactions
• Collect payments from members and guests
• Arranging tee times for guests and members
• Interacts with golfers in a friendly, helpful manner.
• Retrieving, washing, and sorting driving range golf balls
• Carrying out basic golf course maintenance and upkeep
• Handling general cleaning and sanitation of golf pro shop
• Answering and returning customer phone calls as well as specialized requests
• Accommodating guests by taking golf bags out of their cars and onto golf carts
• Sanitizing golf carts and other high touch surfaces amidst the COVID-19 Pandemic
• Operating cash registers, product scanners and payment machines to facilitate customer purchases
• Training multiple new employees as well as demonstrating the day-to-day tasks of the given position.
• Ensuring the orderly and timely movement of tee times, controlling the pace of play, and verifying the golf course policies and dress code are followed in addition to providing guests high quality customer service.

For Calvary Christian School, I served as an unpaid intern for Calvary Christian School's Athletic Department. This encompassed both the high school, middle school, and intramural level athletic programs. My duties in the position included...

• Input game stats on nj.com or the calvaryathletics.com
• Generated the annual season recap videos for 11 teams
• Called and confirmed officials scheduled for athletic contests
• Headed all game-day operations and preparation for 18 teams
• Conducted regular uniform and equipment inventory for 18 teams
• Introduced and implemented a coaches checklist and coaches folder
• Received, processed, and filed athletic registration and waiver forms for 18 teams
• Reconstructed the school athletic website (calvaryathletics.com) on WordPress
• Recorded outgoing messages daily for the athletic department telephone hotline
• Established a pregame announcement sheet, a game-day checklist, and a coach’s checklist
• Spearheaded the creation of the high school and middle school award banquet slideshows on Microsoft PowerPoint
• Created the Calvary Athletics Instagram, Twitter, and Facebook pages that received 100+ followers each within 6 months
• Created and uploaded all content for all athletic program social media pages on 3 platforms for an audience of 500+ followers
• Digitalized and uploaded the school athletic calendar on Google Calendar for parents and students to see for a more up to date and accurate view of upcoming events
• Collaborated in the planning, setup, production, and clean up of the annual high school awards banquet, the annual middle school awards banquet, and the annual golf outing fundraiser.

At Campbell’s Pharmacy LLC, I was both a Stock Clerk and a Cashier. Being a smaller, more localized pharmacy, we placed an emphasis on unmatchable customer service and transparency that is rarely found in the pharmaceutical field. My duties included…

• Collecting payments from customers
• Organizing shelves and items on display
• Answering and returning customer phone calls
• Facilitating numerous Rx and OTC transactions
• Unpacking, sorting, and stocking incoming Rx and OTC items
• Accommodating and assisting customers in locating various OTC items and products
• Operating cash registers, product scanners and payment machines to facilitate customer purchases