Summary
Overview
Work History
Skills
References
Timeline
Generic

Matthew Smith

Mableton,GA

Summary

Accomplished bartender with 19 years experience in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.

Overview

19
19
years of professional experience

Work History

Bartender

Dark Horse Tavern
Atlanta
09.2018 - 09.2023
  • High volume bar averaging $1000 in sales per hour
  • Able to be transferred and bartend at any of 5 bars throughout the building at a moments notice
  • Gained and maintained regulars, while keeping up with new patrons
  • Completed side-work efficiently and effectively.
  • Provided drink suggestions to customers based on their preferences.

Barback

Dark Horse Tavern
Atlanta
12.2014 - 09.2018
  • Served food and appetizers to patrons at a high turnover rate.
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Continuously monitored beverage stock levels during peak hours of operation.
  • Stocked ice bins and coolers as needed throughout shift.
  • Ensured a clean, safe, and organized work area for bartenders by regularly sanitizing surfaces and equipment.

Server

Neighbor’s Bar- Dark Horse Sister Bar
Atlanta, GA
04.2014 - 12.2014
  • Helped out staff members with keg changes and whatever else needed to ensure prompt, reliable service
  • Maintained cleanliness in both guest and staff environments by removing trash, cleaning tables and sweeping messes
  • Served tables, at a high-turnover rate, with patrons and confirmed complete orders.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Server

Six Feet Under
Atlanta
11.2012 - 03.2014
  • High volume pub and fish house averaging $2,500/ shift
  • Built rapport with customers while effectively serving 15-20 people at any one time
  • Recommended draft beer pairings from 25 rotating tabs with dishes and desserts.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server/ Expo/ Key-Holder

Outback Steakhouse
Various Locations
05.2007 - 11.2012
  • Cross-trained and worked as bartender, host, and was a key-holder
  • Learned up-to-date knowledge of the menu and specials of the day to proactively recommend appetizers and main course dishes to diners
  • Acted as a team player, and helped bar or service staff depending on which side of the house was busiest
  • Ran and reviewed cash checkouts of servers and bartenders, while inputting sales, and tip-outs into the computer
  • Reviewed side work for servers, bussers, hosts, and bartenders while completing closing down duties at the end of the night for the restaurant.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked food before serving it to customers.

Server

Leland's Steakhouse
Forsyth, GA
05.2004 - 05.2005
  • Relayed guest orders to kitchen staff using manual input system
  • Cashed out guests at the end of their meals using manual cashout systems
  • Promoted specials during ordering and answered guest questions regarding menu offerings.

Skills

  • Prompt, Trustworthy and Hardworking
  • Cash and Credit Transactions
  • Maintaining a Clean Bar
  • Problem-Solving
  • Menu Memorization
  • Quality Control
  • Cross-Selling and Upselling
  • High-Volume Dining
  • Squirrel Systems
  • PosiTouch
  • Fedora Systems
  • Hotsauce Systems

References

References available upon request.

Timeline

Bartender

Dark Horse Tavern
09.2018 - 09.2023

Barback

Dark Horse Tavern
12.2014 - 09.2018

Server

Neighbor’s Bar- Dark Horse Sister Bar
04.2014 - 12.2014

Server

Six Feet Under
11.2012 - 03.2014

Server/ Expo/ Key-Holder

Outback Steakhouse
05.2007 - 11.2012

Server

Leland's Steakhouse
05.2004 - 05.2005

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Matthew Smith