Matthew Smith
Lake Charles,LA
Summary
Hardworking and passionate student with strong organizational skills eager to secure a position with Quest Diagnostics. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Front-of-House Associate
Chick-fil-A
05.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and timely seating arrangements.
- Developed strong rapport with returning guests, fostering loyalty and repeat business.
- Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
- Adhered to strict health code standards by consistently maintaining cleanliness throughout the dining area.
- Liaised between kitchen staff and customers regarding allergies or other specific needs, ensuring clear communication at all times.
Grocery Stocker
Market Basket
06.2022 - 03.2023
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Sustained a visually appealing store environment by adhering to company guidelines for merchandise presentation and signage placement.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
Bachelor of Science - Chemistry
McNeese State University
Lake Charles, LA05.2027
High School Diploma -
Westlake High School
Westlake, LA05.2023
Skills
- Organizational skills
- Adaptability and flexibility
- Computer literacy
- Attention to detail
- Problem-solving abilities
- Health Code Compliance
- Multitasking capabilities
- Positive attitude
Timeline
Front-of-House Associate
Chick-fil-A
05.2023 - Current
Grocery Stocker
Market Basket
06.2022 - 03.2023
Bachelor of Science - Chemistry
McNeese State University
High School Diploma -
Westlake High School
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