Matthew Smith
Operations Manager
Pensacola,FL
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
18
18
years of professional experience
Work History
Operations Manager
TWFM OPCO LLC
10.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with vendors and external suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Automotive Repair Sales/Service Supervisor
Owner/Operator of Frontline Wheel Repair
08.2010 - 10.2022
- Increased sales revenue by developing and implementing effective sales strategies.
- Implemented creative marketing campaigns to increase product awareness and generate leads.
- Improved customer satisfaction ratings through proactive communication and tailored solutions.
- Cultivated a positive work environment that fostered collaboration, innovation, and high levels of employee engagement.
Automotive Repair Sales/Service
Highline Wheel Repair
08.2006 - 08.2010
- Increased customer retention rates by providing consistent satisfactory results.
- Gained extensive knowledge in the automotive repair industry.
Education
Polaski Technical College
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Attention to detail
Timeline
Operations Manager
TWFM OPCO LLC
10.2021 - Current
Automotive Repair Sales/Service Supervisor
Owner/Operator of Frontline Wheel Repair
08.2010 - 10.2022
Automotive Repair Sales/Service
Highline Wheel Repair
08.2006 - 08.2010
Polaski Technical College