Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Smith

Cincinnati

Summary

Professional hospitality worker with hands-on experience in fast-paced bar environments. Excels in maintaining bar cleanliness, restocking supplies, and supporting bartenders to ensure seamless service. Strong focus on team collaboration and adaptability to changing needs. Reliable, efficient, and customer-focused with excellent multitasking and organizational skills.

Overview

4
4
years of professional experience

Work History

Barback

Cloverleaf Pub
03.2023 - 10.2024
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory, such as stocking coolers, liquors, other drinks, food, and storage in the basement.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Replaced empty kegs and soda syrups.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Delivered food to customers at bar and tables.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.

Concessions Worker

Haubner Fields
07.2020 - 10.2023
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Collaborated with team members to ensure smooth operations during high-traffic events.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Prepared fresh, high-quality food items according to established recipes and presentation standards.
  • Reduced food waste by closely monitoring inventory levels and properly storing perishable items.
  • Used cash register to tender change and process cash and credit card payments.
  • Prepped food items for later use to save staff time during busy hours.
  • Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.

Education

Associate of Applied Science - Network Administration

Cincinnati State Technical And Community College
Cincinnati, OH
08-2025

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Flexible schedule
  • Facility cleaning
  • Waste reduction
  • Inventory Management
  • Proficient Equipment Operation
  • Customer service
  • Strong Work Ethic
  • Efficient Cash Handling
  • Collaborative Teamwork

Timeline

Barback

Cloverleaf Pub
03.2023 - 10.2024

Concessions Worker

Haubner Fields
07.2020 - 10.2023

Associate of Applied Science - Network Administration

Cincinnati State Technical And Community College

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Matthew Smith