Matthew Smith
Broken Arrow
Summary
Detail-oriented Operations Manager with 14 years of experience in logistics and management, including roles at FedEx Express Corporation. Proven track record of improving employee retention and ensuring safety and operational accuracy. Working on a Master's degree in Aerospace Administration and Operations and a B.A.S. in Aerospace Administration and Operations. Skilled in time management, systems knowledge, Microsoft Office, and leadership. United States Air Force Veteran that worked in the field of Aviation and Search and Rescue. Values of the military are reflected in work and relationships with team members.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Inventory Control Team Lead
Academy Sports and Outdoors
Tulsa, OK
07.2025 - 04.2026
- Led inventory audits to ensure accuracy and compliance with company standards.
- Developed and implemented stock management processes to enhance operational efficiency.
- Trained and mentored team members on best practices in inventory control procedures.
- Analyzed inventory data to identify trends, optimize stock levels, and reduce discrepancies.
- Managed inventory tracking systems to monitor stock movement and reduce shrinkage.
Operations Manager
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
Topeka, KS
05.2019 - 05.2024
- Improved employee retention rate to over 85% for first year employees.
- Responsible for record keeping of Covid vaccinations and proper transportation of vaccines to health centers during pandemic.
Ramp Operations Manager
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
Oklahoma City, OK
11.2016 - 05.2019
- Recognized by FedEx Express Corporation for exemplary leadership.
- Trained to be part of Ramp Audit teams to visit other locations and review policy, procedures, and look through records to ensure compliance at all levels.
Ramp Agent
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
Tulsa, OK
11.2015 - 11.2016
- Supervisory Position. Primarily responsible in ensuring safety and operational accuracy.
- Performed Weight and Balance calculations for aircraft ensuring crew and payload safety.
- Made on the spot decisions on how to best accomplish tasks when faced with unexpected situations to provide best possible customer experience.
Team Leader/Supervisor
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
Tulsa, OK
10.2014 - 11.2015
- Supervisory position.
- Oversaw and directed ramp and warehouse operations.
- Made decisions on how to best handle situations.
HH-60G Pavehawk Flight Engineer
United States Air Force (AF)
Moody AFB, GA
05.2004 - 10.2011
- Primarily responsible for monitoring and troubleshooting aircraft systems while on ground and in-flight.
- Provide a system of checks and balances for pilots.
- Quick assessments of situations to best determine a course of action. Provide emergency medical and defense.
- Maintain aircraft documentation and flight records for multiple crew members and aircraft.
Education
Master's degree - Aerospace Administration and Operations
Oklahoma State University-Main Campus
Stillwater, OK05-2026
B.A.S. - Aerospace Administration and Operations
Oklahoma State University-Main Campus
Stillwater, OK05-2024
Skills
- Microsoft Office
- Time management
- Leadership
- Crew Coordination
- Adaptability
- Critical thinking
- Stress management
- Training Personnel
- Systems Knowledge
- Military Experience
- Microsoft SharePoint
- Databases
- Shipping and receiving
- Warehouse operations
- Logistics planning
- Demand forecasting
Certification
- Driver's License
- Secret Clearance
Timeline
Inventory Control Team Lead
Academy Sports and Outdoors
07.2025 - 04.2026
Operations Manager
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
05.2019 - 05.2024
Ramp Operations Manager
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
11.2016 - 05.2019
Ramp Agent
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
11.2015 - 11.2016
Team Leader/Supervisor
FEDERAL EXPRESS CORPORATION ; DBA FEDEX EXPRESS
10.2014 - 11.2015
HH-60G Pavehawk Flight Engineer
United States Air Force (AF)
05.2004 - 10.2011
B.A.S. - Aerospace Administration and Operations
Oklahoma State University-Main Campus
Master's degree - Aerospace Administration and Operations
Oklahoma State University-Main Campus