Matthew Snipes

Work History

UniFirst

Columbus, OH

05.2021 - Current

Achieved President's Club 2023
Recognized for multiple consecutive Elite quarterly sales awards
Vital contributer to helping location to set annual sales record
Accomplished more than 209% of weekly quota on consistent basis.
Increased profitability and revenue by generating $9822.65 in annual sales.
Selected Employee of the year by location leaders
Helped service to provide extensive support and growth in successful acquisition of Rentware customers.
Helped to run route, maintain customers, run specials, install dispensers for current and new accounts
Managed relationships with key accounts by providing personalized service tailored to their specific needs.
Created presentations highlighting the features and benefits of company's products and services.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Monitored customer feedback to identify areas of improvement in product quality and customer service processes.
Maintained accurate records of customer interactions and transactions.
Analyzed sales data to understand trends in customer buying habits.
Responded promptly to all inquiries regarding company's products and services.

Cintas

Columbus, OH

07.2018 - 05.2021

UniFirst

Supervise a team of 17 Service Sales Reps, working with each partner to ensure Cintas's customers receive the highest level of customer service and product quality in the most efficient manner
Played vital role in renewing several customers, extending our relationship and securing revenue for the location
Lead each service sales rep to meet and exceed critical KPIs . Team consistently ranks among top 10 in region in all KPIs
Aid in hiring process and ongoing training of partners. Developed Partners, putting them in a position to advance within Cintas
Cultivate professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products

Cintas

Columbus, Ohio

12.2016 - 07.2018

Manage and grow customer accounts within a Facility Services route
Top performer in all bonus incentive growth initiatives and KPI goals
Train and mentor new hires for SSR certification and managing their own route
Responsible for driving a company truck along an established route and service customer base
Deliver and pick up mats, towels, cleaning chemicals, air fresheners, and other rental products
Create rapport and relationships with existing customers to grow business by up-selling and cross-selling additional products and services, negotiate service agreement renewals, and controlling inventory

Premier Signing Services, LLC

Columbus, OH

07.2006 - 12.2016

Own and operate a service business, holding sole responsibility for marketing communications, branding, and sales of all new and existing customers
Contact new customers via telephone and/or direct cold calling to discuss how our notary signing services could meet their needs
Provide a middle-man service to Title Insurance Companies by scheduling local and nationwide notary/signing agents to complete document signings for the Title Insurance Company and/or Lenders
Developed a certified notary/signing agent database in order to locate, schedule, oversee and confirm the closing process/document signings in lieu of Title Companies having to handle it themselves
Field notary/signing agent questions/phone calls all hours of the day/night to ensure top quality service provided to our customers from start to finish
Manage the day-to-day tactical and long-term strategic activities within the business
Cultivate relationships with key players in various industries to create ongoing and mutually beneficial referral systems

Nations Lending Services

Columbus, OH

12.2004 - 07.2006

Manage a closing service team's work flow
Assist team members to prepare accurate documents and conduct closings for customers nationwide
Communicate and confirm loan closing requirements and expectations between both borrowers and notaries