Experienced Bartender and Manager skilled in beverage preparation, customer service, and inventory management. Focused on enhancing customer experiences and ensuring alcohol compliance. Proven track record in staff training and promoting responsible drinking practices.
Overview
31
31
years of professional experience
Work History
Bartender and Manager
Jesse's Extreme Sportsbar
Margate, Florida
03.2018 - Current
Prepared and served a wide variety of beverages to customers.
Maintained cleanliness and organization of the bar area throughout shifts.
Addressed customer inquiries and resolved service issues to improve satisfaction.
Assisted in training new bartenders on drink recipes and bar procedures.
Managed inventory levels and restocked supplies regularly.
Collaborated with kitchen staff to ensure timely food service for patrons.
Monitored alcohol consumption to promote responsible drinking practices.
Senior Business Development Manager
LoJack
Boston, Massachusetts
10.1998 - 03.2018
Implemented CRM system to track leads, manage accounts, and generate actionable reports for sales strategy.
Managed sales pipeline from lead generation to contract closure.
Established pricing policies based on cost analysis and market competitiveness to enhance revenue potential.
Created presentations to effectively showcase product features and benefits, aiding in customer engagement and decision-making.
Recruited, trained, mentored, and managed a team of business development representatives.
Negotiated commercial terms with clients to maximize profitability.
Finance and Insurance Manager
Haines City Ford
Haines City, Florida
10.1995 - 10.1998
Managed finance operations and insurance processes for automotive sales, ensuring compliance and enhancing customer satisfaction.
Provided expert advice on warranty options and coverage plans, helping customers make informed decisions.
Monitored changes in laws, regulations, and industry standards related to automotive finance and insurance activities, ensuring timely updates to internal policies.