Matthew Spiegel
Summary
Innovative and adaptive educator with a strong ability to cater teaching methods to diverse learning styles. Proven experience in fostering personal relationships with students, instilling confidence, and enhancing student performance. Passionate about creating an inclusive learning environment that supports the unique talents, strengths, and goals of every student. Seeking to contribute to a school’s mission by promoting academic growth and building a supportive community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Guest Services Coordinator
Gansevoort Hotel
06.2022 - Current
- Acts as a liaison between hotel guests and the various departments ensuring all needs are met in a timely and effective manner.
- Manages reservations for guests both internally as well as around New York City.
- Utilizes Opera to maintain communication between guests and hotel services.
- Relays guest feedback to management based on survey data to enhance the customer experience.
- Gave information about area attractions and provided directions.
- Booked appointments, accepted payments and answered guest questions.
- Resolved complaints regarding housekeeping and room service.
Licensed Loan Officer
Guaranteed Rate (Guaranteed Rate Acquired Atlantic Home Loans)
06.2020 - 07.2023
- Manage and monitor a roster of loan applications consisting of my own clients and those of senior loan officers to ensure a smooth approval process for the customer.
- Interview potential borrowers to gather and verify information needed for loan application and mortgage qualification.
- Analyze customer financial data and mortgage products to help customers find the most effective interest rates and programs for their needs.
- Organize and attend open house events to connect with realtors and advise customers on their mortgage related needs.
- Respond to customer inquiries re: the status of their loan and procedures for gaining approval.
- Work collaboratively with other members of the team to provide quality service to customers and quality assistance to senior loan officers.
Loan Servicing Associate
Guaranteed Rate (Guaranteed Rate Acquired Atlantic Home Loans)
06.2020 - 01.2022
- Locked over $100 million worth of mortgage loans for loan officers.
- Distributed loan data to be shipped to secondary investors for funding.
- Communicated rates and discount point options to loan officers to lock their loan amount and interest rate at the proper price.
- Evaluated changes to loans as needed and advised loan officers on how to help save customers time and money.
Elementary Special Education Teacher
Newark Public School System
08.2016 - 06.2018
- Analyzed students’ Individual Education Program goals and test data to customize lesson plans for development.
- Designed lesson plans in reading, math, and science for special education students in 2nd and 7th grade.
- Communicated with parents and administrators on student performance to foster parental involvement.
- Collaborated with vice principals on creating and implementing a school wide behavioral incentive system.
- Attended professional development workshops to stay current on best practices in special education teaching methodologies.
- Monitored student progress closely, intervening proactively when necessary to ensure steady growth and achievement of learning goals.
- Assessed student performance regularly using various evaluation tools, adjusting instructional strategies as needed.
- Provided one-on-one support for students struggling in specific areas, resulting in marked improvement in their understanding of the subject matter.
Education
Bachelor of Science - Integrated Elementary and Special Education
University of Hartford
West Hartford, CT01.2015
Skills
- Sales
- Marketing
- Client Relationship Management
- Excel
- PowerPoint
- Word
- Sales Central by Salesforce
- Opera
- Knowcross
- Opentable
- Resy
- Strong multitasking
- Customer service standards
- Team player attitude
- Team motivation
Certification
- Elementary School Teacher (K-6) August, 2015
- Students with Disabilities August, 2015
- New York Department of Insurance Life and Health Insurance Certification – July 2019
- New Jersey Nationwide Multistate Licensing System Registry (NMLS)Certification – 2021
Timeline
Guest Services Coordinator
Gansevoort Hotel
06.2022 - Current
Licensed Loan Officer
Guaranteed Rate (Guaranteed Rate Acquired Atlantic Home Loans)
06.2020 - 07.2023
Loan Servicing Associate
Guaranteed Rate (Guaranteed Rate Acquired Atlantic Home Loans)
06.2020 - 01.2022
Elementary Special Education Teacher
Newark Public School System
08.2016 - 06.2018
Bachelor of Science - Integrated Elementary and Special Education
University of Hartford
Similar Profiles
Minerva DuranMinerva Duran
Reservations Manager at Gansevoort Meatpacking HotelReservations Manager at Gansevoort Meatpacking Hotel
Nino GachechiladzeNino Gachechiladze
Fine Dining Server,Barista,Bartender at Gansevoort Meatpacking NYCFine Dining Server,Barista,Bartender at Gansevoort Meatpacking NYC
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Jessie SloanJessie Sloan
Guest Services Coordinator at Ronald McDonald House Charities of Salt Lake CityGuest Services Coordinator at Ronald McDonald House Charities of Salt Lake City
Kattling TiradoKattling Tirado
Guest Services Coordinator at Go RentalsGuest Services Coordinator at Go Rentals