Matthew Spillman
Suffolk,Virginia
Summary
Strategic Revenue Cycle Business Development Representative with over 5 years of experience producing results and strong revenue growth. Drives competitive growth through proactive relationship building and pursuit of business opportunities. Savvy to industry trends, practices and customer demands.
Overview
10
10
years of professional experience
1
1
Certification
Work History
VP of Client Services
Excite Health Partners
Towson, MD
06.2019 - Current
- Developed relationships with revenue cycle leaders through trends and industry updates in a consultative approach
- Average 65 calls per day with minimum of 2 prospect meetings per week
- Effective leveraging sales process to reach executive leadership to have buy in on objectives and partnerships including VP of Revenue Cycle, HIM Director, Coding Managers, Dir of Compliance, and CDI leadership
- Provide Staffing and consultative services to Mid Revenue Cycle teams including Coding, Auditing, and CDI departments
- Partner with Operations to understand workflow process of clients and EMR/Encoders to create solutions with staffing challenges and monitor internal employees
- Track all time keeping and billing for employees
- Create proposals for Mid Revenue Cycle services including partial outsourcing, internal hiring, and consultative solutions
- Work with Procurement on contract negotiation and understand Hospital and or Physician Group general terms
- Acquired new business and drove revenue streams by providing cutting-edge services to clients
- Drove new business development and client acquisition through cold calling, lead generation, client site meetings, and trade shows
- Updated account plans based on changing markets, customer conditions and competitor activity
- Developed and delivered new business requisitions through business-to-business sales and trade shows
- Tracked sales and customer information and produced weekly reports for upper management
- Cultivated and developed customer relationships to enable sustained revenue growth
- Managed budget forecasting, goal setting and performance reporting for all accounts.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Cultivated culture of continuous improvement and innovation to improve efficiency and drive results.
SR. STAFFING MANAGER
RandstadUSA
Virginia Beach, VA
05.2017 - 05.2019
- Gained account worth 1 million in sales within 4 months
- Established relationships locally and 10 new accounts within 1 year as Sr
- Achieved over $100,000 in sales in less than 6 months
- Managed full-cycle recruiting, including sourcing, interviewing, offering jobs, and negotiating contracts
- Supported hiring manager by reviewing applications and resumes and identifying reputable job candidates
- Partnered with management to establish workplace safety curriculum for training and education purposes
- Established measures to promote diversity and drive equal access to opportunity and advancement
- Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
- Performed sourcing, interviewing, negotiations and hiring.
- Reviewed applications and resumes to support hiring activities.
ACCOUNT EXECUTIVE
Excite Health Partners
Torrance, CA
03.2016 - 06.2017
- Built Relationships through Cold Calling, Emailing, Social Media and referrals
- Called on C-level executives to establish contract negotiations
- Traveled on locations through multiple states to drive relationship building including TX, OK, KS, UT, CO, NM, and NV
- Grew accounts by starting with small opportunities and growing other service lines within Mid revenue cycle
- Use consistent follow up with clients on performance of contractors and making sure quality is beyond expectations
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Leveraged CRM to collect, organize and manage sales data and customer information
- Researched competitive landscape and emerging technologies to position brand in global marketplace
BUSINESS DEVELOPMENT MANAGER
Comforce Health
Laguna Hills, CA
11.2014 - 04.2016
- Developed relationships with Revenue Cycle clients and provided individualized customer service to maintain longevity of accounts
- Developed and delivered new business requisitions through business-to-business sales and trade shows
- Cold called more than 65 potential customers each day and maintained 50% conversion rate on leads
- Individualized client marketing programs to meet each customer's unique needs while focusing on digital marketing and social media
- Maintained updated knowledge of changing industry, standards and trends related to Revenue Cycle accounts.
Comforce Health, RECRUITER
Laguna Hills, Ca
05.2014 - 11.2014
- Responsible for sourcing, qualifying and selecting high level talent for Revenue Cycle Employees in all health care settings
- Drive a high level of commitment to communication with scheduling of interviews, looking for red flags, and working beyond normal 8-5 hours
- Maintain relationships to gather referrals for future positions, build pipeline, and have available for future opportunities.
Recruiter
Maxim Healthcare
West Covina, CA
10.2012 - 05.2014
- Supervised external staff (healthcare professionals)
- Answered phones and troubleshooting with clients and staff
- Coordinated schedule with staff and patients
- Negotiating with healthcare professionals and clients
- Assist Manager with Branch sales and Branch operations numbers
- Call patient insurance to verify payment
- Websites, Portfolios, Profiles
- Https://www.linkedin.com/feed/?trk=guest_homepage-basic_nav-header-signin
Education
Bachelor of Science - Kinesiology
University of Nevada - Las Vegas
Las Vegas, NV05.2007
Skills
- Sales pipeline management
- Relationship building and rapport
- Prospect targeting
- Revenue and profit maximization
- Order management
- Territory Management
- Business development and planning
- Strong sales proposal writer
- Systems and software programs
- Goals and performance
- Excellent listening skills
Accomplishments
Awarded President's club honors with 100% YOY sales growth from 2 million in sales to 4 million within one year.
Certification
- CRCR- Certified Revenue Cycle Representative
2021 President's Club Award Winner
Top 3 Sales in the organization with over 100% YOY growth and over 1 million in Margin. Produced over 12 new Facility agreements within 1 year.
Timeline
VP of Client Services
Excite Health Partners
06.2019 - Current
SR. STAFFING MANAGER
RandstadUSA
05.2017 - 05.2019
ACCOUNT EXECUTIVE
Excite Health Partners
03.2016 - 06.2017
BUSINESS DEVELOPMENT MANAGER
Comforce Health
11.2014 - 04.2016
Comforce Health, RECRUITER
05.2014 - 11.2014
Recruiter
Maxim Healthcare
10.2012 - 05.2014
Bachelor of Science - Kinesiology
University of Nevada - Las Vegas
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