Summary
Overview
Work History
Education
Skills
References
Awards
Affiliations
Training
Timeline
Generic

Matthew S. Pundyk

New Braunfels

Summary

Dynamic professional with extensive experience in community outreach and training program development at Operation K9. Proven ability to enhance client satisfaction through exceptional customer service and effective communication. Skilled in safety management and record keeping, consistently delivering tailored solutions that foster growth and well-being in both clients and animals.

Overview

21
21
years of professional experience

Work History

<ul><li>Duties: Supported local service dog organization, by providing customer service and intake for interested clients. Conducted individual and group training sessions for dogs of various breeds and temperaments. Assessed each dog's behavior and developed tailored training plans. Educated dog owners on effective training techniques, behavior management, and proper care. Monitored progress of dogs in training and adjusted methods as necessary. Collaborated with other staff members to ensure the well-being of all animals in care. Kept accurate records of training sessions, client feedback, and dog progress.</li><li>S: Joan Moss</li><li>P: 210-557-6891 May contact</li><li>20-30 hrs/w, Volunteer</li></ul>

Operation K9
New Braunfels
08.2013 - Current
  • Duties: Supported local service dog organization, by providing customer service and intake for interested clients. Conducted individual and group training sessions for dogs of various breeds and temperaments. Assessed each dog's behavior and developed tailored training plans. Educated dog owners on effective training techniques, behavior management, and proper care. Monitored progress of dogs in training and adjusted methods as necessary. Collaborated with other staff members to ensure the well-being of all animals in care. Kept accurate records of training sessions, client feedback, and dog progress.
  • S: Joan Moss
  • P: 210-557-6891 May contact
  • 20-30 hrs/w, Volunteer

<ul><li>Duties: Heroes on the Water is a 501(c)(3) non-profit that provides no-cost therapeutic kayak fishing experiences to veterans, first-responders, active-duty military members and their families. Responsible for the BAMC chapter and organization of monthly fishing outings to promote community building and personal healing in a stress-free environment. Responsible for providing safety briefings and contingency plans for emergencies. Managed all aspects of fishing trips, including: shopping and preparing of meals, scouting local locations as well as out of town rivers, transport and maintaining all equipment such as kayaks, trailers, fish and tackle equipment. Responsible for safety drills and teaching water safety. Provided business development by soliciting and managing donations.</li><li>S: Matt Lowell</li><li>P: 830-660-0462 May contact</li><li>20 hrs/w, Volunteer</li></ul>

Heroes on the Water, BAMC Therapeutic Program
Allen
01.2013 - 01.2018
  • Duties: Heroes on the Water is a 501(c)(3) non-profit that provides no-cost therapeutic kayak fishing experiences to veterans, first-responders, active-duty military members and their families. Responsible for the BAMC chapter and organization of monthly fishing outings to promote community building and personal healing in a stress-free environment. Responsible for providing safety briefings and contingency plans for emergencies. Managed all aspects of fishing trips, including: shopping and preparing of meals, scouting local locations as well as out of town rivers, transport and maintaining all equipment such as kayaks, trailers, fish and tackle equipment. Responsible for safety drills and teaching water safety. Provided business development by soliciting and managing donations.
  • S: Matt Lowell
  • P: 830-660-0462 May contact
  • 20 hrs/w, Volunteer

<ul><li>Duties: While assigned to the Warrior Transition Brigade, volunteered as a handler and scrub nurse for the Surgical Section of the Department of Defense Military Working Dog Veterinary Service. Supported over 900 military working dogs assigned to the 341st Training Squadron, Border Patrol and Customs dogs from around the world. Assisted with patient care for over 250 surgeries, 110 dental prophylaxis, and 65 special endodontic procedures.</li><li>S: MAJ Njac Cabano, DVM</li><li>P: 210-671-7104 May contact</li><li>40 hrs/w, Volunteer</li></ul>

JBSA Lackland Airforce Base
JBSA Lackland
08.2013 - 03.2014
  • Duties: While assigned to the Warrior Transition Brigade, volunteered as a handler and scrub nurse for the Surgical Section of the Department of Defense Military Working Dog Veterinary Service. Supported over 900 military working dogs assigned to the 341st Training Squadron, Border Patrol and Customs dogs from around the world. Assisted with patient care for over 250 surgeries, 110 dental prophylaxis, and 65 special endodontic procedures.
  • S: MAJ Njac Cabano, DVM
  • P: 210-671-7104 May contact
  • 40 hrs/w, Volunteer

<ul><li>Stationed at Joint Base Lewis-McCord, Fort Sam Houston, Deployed to Afghanistan, transitioned from WWB at Fort Sam Houston. Duties: Secured and prepared ammunition on scout vehicles, performed navigation during combat, reported information on terrain and enemy, collected data to classify routes, tunnels and bridges, maintained and stored combat weapons, assisted in reconnaissance missions and engaged the enemy in the field to track and report their activity. Responsibilities also included being in top physical and mental shape to accept challenges and face danger while working as a team. Served as expert gunner (50 cal/mark19), truck commander of section and dismount team member.</li><li>S: MAJ Ben Talbot</li><li>P: May contact</li><li>40 hrs/w, $1,999.50/yr</li></ul>

United States Army
JBSA Fort Sam Houston
03.2010 - 03.2014
  • Stationed at Joint Base Lewis-McCord, Fort Sam Houston, Deployed to Afghanistan, transitioned from WWB at Fort Sam Houston. Duties: Secured and prepared ammunition on scout vehicles, performed navigation during combat, reported information on terrain and enemy, collected data to classify routes, tunnels and bridges, maintained and stored combat weapons, assisted in reconnaissance missions and engaged the enemy in the field to track and report their activity. Responsibilities also included being in top physical and mental shape to accept challenges and face danger while working as a team. Served as expert gunner (50 cal/mark19), truck commander of section and dismount team member.
  • S: MAJ Ben Talbot
  • P: May contact
  • 40 hrs/w, $1,999.50/yr

<ul><li>Duties: Responsible for coordinating the child care center and the front desk for the fitness center. Welcomed and checked-in children with a friendly attitude. Answered incoming phone calls and provided assistance as needed. Maintained first aid and CPR certifications. Filed incident reports as needed and ensured safety measures. Maintained cleanliness and organization in designated areas, ensuring a safe and enjoyable environment for children.</li><li>S: Amanda Winter</li><li>P: 916-781-2323 May contact</li><li>40 hrs/w, $13.35/hr</li></ul>

California Family Fitness
Roseville
08.2005 - 01.2010
  • Duties: Responsible for coordinating the child care center and the front desk for the fitness center. Welcomed and checked-in children with a friendly attitude. Answered incoming phone calls and provided assistance as needed. Maintained first aid and CPR certifications. Filed incident reports as needed and ensured safety measures. Maintained cleanliness and organization in designated areas, ensuring a safe and enjoyable environment for children.
  • S: Amanda Winter
  • P: 916-781-2323 May contact
  • 40 hrs/w, $13.35/hr

<ul><li>Duties: Responsible for supervising teams of up to 5 laborers in home construction and renovation projects. Assisted the owner in all managerial tasks in addition to labor work including: sanding cabinets and all prep work for home remodels. Performed initial estimates and bids, as well as processing billing and invoice paperwork. Was also responsible for maintaining the company truck and inventory of supplies.</li><li>S: Chris Trussell</li><li>P: 916-991-1424 May contact</li><li>40 hrs/w, $20/hr</li></ul>

Painting Plus, Inc.
Elverta
06.2004 - 01.2010
  • Duties: Responsible for supervising teams of up to 5 laborers in home construction and renovation projects. Assisted the owner in all managerial tasks in addition to labor work including: sanding cabinets and all prep work for home remodels. Performed initial estimates and bids, as well as processing billing and invoice paperwork. Was also responsible for maintaining the company truck and inventory of supplies.
  • S: Chris Trussell
  • P: 916-991-1424 May contact
  • 40 hrs/w, $20/hr

Education

Bachelor of Science - Criminal Justice, minor in Forensic Psychology

San Marcos, Texas
San Marcos, Texas
12.2023

Associate of Science -

Rocklin, CA
Rocklin, CA
08.2009

High School Diploma -

Antelope, CA
Antelope, CA
05.2008

Skills

  • Customer service
  • Attention to detail
  • Training program development
  • Safety management
  • Record keeping
  • Team collaboration
  • Community outreach
  • Volunteer coordination
  • Event planning
  • Organization
  • Calm under pressure
  • Written communication
  • Time management
  • Effective communication
  • Problem solving
  • Computer skills
  • Dependable and responsible
  • Collaboration

References

  • Stephanie, Birgel, Stephanie.birgel@va.gov, 210-859-8541
  • Stephanie, Heinrich, rs.heinrich@gmail.com, 830-708-0984
  • Jim, Moss, 210-287-1474

Awards

2023 Magna Cum Laude, Texas State University, 2023 Outstanding Non-Traditional Undergraduate Student, Texas State University, 2012 Purple Heart, 2012 NATO Medal, 2012 Afghanistan Campaign Medal, 2012 Good Conduct Medal, 2012,2013 Army Achievement Medal, 2012, 2013 Army Commendation Medal, 2012 Combat Action Badge, 2010 National Defense Service Medal, 2010 Army Service Ribbon, 2008, 2009 Dean’s List

Affiliations

  • Purple Heart Association
  • Wounded Warrior Project

Training

  • 05/2011 Raven UAV Operators Course, Pensacola, Florida
  • 06/2011 Squad Designated Marksman Course
  • 11/2011 Advanced Combat LifeSaver Course
  • 02/2012 60mm Mortar Men Course
  • Pashto Language Course

Timeline

<ul><li>Duties: Supported local service dog organization, by providing customer service and intake for interested clients. Conducted individual and group training sessions for dogs of various breeds and temperaments. Assessed each dog's behavior and developed tailored training plans. Educated dog owners on effective training techniques, behavior management, and proper care. Monitored progress of dogs in training and adjusted methods as necessary. Collaborated with other staff members to ensure the well-being of all animals in care. Kept accurate records of training sessions, client feedback, and dog progress.</li><li>S: Joan Moss</li><li>P: 210-557-6891 May contact</li><li>20-30 hrs/w, Volunteer</li></ul>

Operation K9
08.2013 - Current

<ul><li>Duties: While assigned to the Warrior Transition Brigade, volunteered as a handler and scrub nurse for the Surgical Section of the Department of Defense Military Working Dog Veterinary Service. Supported over 900 military working dogs assigned to the 341st Training Squadron, Border Patrol and Customs dogs from around the world. Assisted with patient care for over 250 surgeries, 110 dental prophylaxis, and 65 special endodontic procedures.</li><li>S: MAJ Njac Cabano, DVM</li><li>P: 210-671-7104 May contact</li><li>40 hrs/w, Volunteer</li></ul>

JBSA Lackland Airforce Base
08.2013 - 03.2014

<ul><li>Duties: Heroes on the Water is a 501(c)(3) non-profit that provides no-cost therapeutic kayak fishing experiences to veterans, first-responders, active-duty military members and their families. Responsible for the BAMC chapter and organization of monthly fishing outings to promote community building and personal healing in a stress-free environment. Responsible for providing safety briefings and contingency plans for emergencies. Managed all aspects of fishing trips, including: shopping and preparing of meals, scouting local locations as well as out of town rivers, transport and maintaining all equipment such as kayaks, trailers, fish and tackle equipment. Responsible for safety drills and teaching water safety. Provided business development by soliciting and managing donations.</li><li>S: Matt Lowell</li><li>P: 830-660-0462 May contact</li><li>20 hrs/w, Volunteer</li></ul>

Heroes on the Water, BAMC Therapeutic Program
01.2013 - 01.2018

<ul><li>Stationed at Joint Base Lewis-McCord, Fort Sam Houston, Deployed to Afghanistan, transitioned from WWB at Fort Sam Houston. Duties: Secured and prepared ammunition on scout vehicles, performed navigation during combat, reported information on terrain and enemy, collected data to classify routes, tunnels and bridges, maintained and stored combat weapons, assisted in reconnaissance missions and engaged the enemy in the field to track and report their activity. Responsibilities also included being in top physical and mental shape to accept challenges and face danger while working as a team. Served as expert gunner (50 cal/mark19), truck commander of section and dismount team member.</li><li>S: MAJ Ben Talbot</li><li>P: May contact</li><li>40 hrs/w, $1,999.50/yr</li></ul>

United States Army
03.2010 - 03.2014

<ul><li>Duties: Responsible for coordinating the child care center and the front desk for the fitness center. Welcomed and checked-in children with a friendly attitude. Answered incoming phone calls and provided assistance as needed. Maintained first aid and CPR certifications. Filed incident reports as needed and ensured safety measures. Maintained cleanliness and organization in designated areas, ensuring a safe and enjoyable environment for children.</li><li>S: Amanda Winter</li><li>P: 916-781-2323 May contact</li><li>40 hrs/w, $13.35/hr</li></ul>

California Family Fitness
08.2005 - 01.2010

<ul><li>Duties: Responsible for supervising teams of up to 5 laborers in home construction and renovation projects. Assisted the owner in all managerial tasks in addition to labor work including: sanding cabinets and all prep work for home remodels. Performed initial estimates and bids, as well as processing billing and invoice paperwork. Was also responsible for maintaining the company truck and inventory of supplies.</li><li>S: Chris Trussell</li><li>P: 916-991-1424 May contact</li><li>40 hrs/w, $20/hr</li></ul>

Painting Plus, Inc.
06.2004 - 01.2010

Bachelor of Science - Criminal Justice, minor in Forensic Psychology

San Marcos, Texas

Associate of Science -

Rocklin, CA

High School Diploma -

Antelope, CA

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Matthew S. Pundyk