Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Steen

Woonsocket

Summary

Dynamic Shipping and Receiving Associate with proven expertise at Controller Services and Sales, enhancing order fulfillment and inventory management. Recognized for attention to detail and effective team collaboration, achieving a significant reduction in order processing time. Skilled in quality assurance and adept at resolving discrepancies to ensure customer satisfaction.


Logistics professional with extensive experience in handling shipping and receiving tasks efficiently. Known for reliability in team settings and ability to adapt to changing priorities. Strong focus on inventory management and ensuring timely deliveries, backed by excellent organizational skills and collaborative mindset.

Overview

5
5
years of professional experience

Work History

Shipping and Receiving Associate

Controller Services and Sales
10.2020 - 11.2025
  • Managed incoming and outgoing shipments, ensuring accuracy in documentation and labeling.
  • Conducted inventory counts, maintaining organized stock levels to streamline operations.
  • Collaborated with team members to improve shipping processes, reducing delays and enhancing workflow.
  • Inspected received goods for quality assurance, addressing discrepancies promptly with suppliers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
  • Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
  • Enhanced customer satisfaction, ensuring timely shipment of products and accurate order fulfillment.
  • Collaborated with team members to achieve department goals and improve overall efficiency in the workspace.
  • Reduced order processing time with meticulous organization and prioritization of daily tasks.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Ensured accuracy of invoices by verifying shipment contents against purchase orders before dispatching goods.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Handled day-to-day shipping and receiving, overseeing more than 50 packages per day.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Education

High School Diploma -

Homeschooled
Woonsocket, RI
06-2020

Skills

  • Shipping logistics
  • Inventory management
  • Quality assurance
  • Order fulfillment
  • Packaging protocols
  • Shipment inspection
  • Warehouse organization
  • Team collaboration
  • Invoice verification
  • Stock replenishment
  • Discrepancy resolution
  • Safety compliance
  • Load handling
  • Mathematical calculations
  • Customer satisfaction
  • Material sorting
  • Workplace cleanliness
  • Package handling
  • Maintaining equipment
  • Labeling and tagging
  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Shipping documentation
  • Receiving procedures
  • Barcode scanning
  • Pallet jack use
  • Packing equipment operation
  • Attention to detail
  • Shipping and receiving
  • Teamwork and cooperation
  • Punctual and reliable
  • Time management
  • Self-motivated and independent
  • Effective communication
  • Verbal and written communication
  • Heavy lifting
  • Organization and prioritization
  • Relationship building
  • Safety procedures
  • Labeling accuracy
  • Task prioritization
  • Product knowledge
  • US Driver's license
  • Safety and compliance
  • Warehouse layout understanding
  • Skid building
  • Packing and crating
  • Shipping label preparation
  • Materials handling
  • Basic mathematics
  • Freight labeling
  • Workflow planning
  • Work order following

Timeline

Shipping and Receiving Associate

Controller Services and Sales
10.2020 - 11.2025

High School Diploma -

Homeschooled