Matthew Steffen
Hopkins
Summary
Dedicated team member with a solid background in warehouse operations and equipment handling. Strong commitment to safety standards and efficient production flow, ensuring timely completion of tasks while maintaining high-quality work environments.
Overview
6
6
years of professional experience
Work History
TFL Line Operator
Praxis Packaging
Grand Rapids
11.2024 - Current
- Operating packaging machinery to ensure efficient production flow.
- Performing minor and major cleanings (TFL equipment, machines, and clean rooms).
- Monitor equipment performance and report discrepancies for maintenance actions.
- Disassembled and reassembled TFL filler components to maintain equipment functionality.
- Follow job order for product specifications, dimensions, tolerances, and sequence of operations.
- Adhered to safety protocols while handling materials and operating machinery.
Warehouse Worker
Gentex
12.2023 - 08.2024
- Consistently lifted glass materials to loaded, unloaded grids
- Maintained cleanliness and order in warehouse, adhering to housekeeping standards and free of hazards.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Warehouse Employee
Amazon
07.2020 - 11.2023
- Prepared orders for shipment by packing and moving merchandise on Ship Dock floor.
- Operated pallet jacks to receive and transport items from various warehouse locations.
- Volunteered to assist with projects, guided others to learn new tasks and increase skill levels.
- Used hand-held devices with computers to check merchandise for damage and alternated goods in inventory by processing damages to sell, hazmat or donate items.
- Maintained clean, orderly work environment free of hazards.
Assistant Store Manager
Valvoline Instant Oil Change
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Restocked and rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and trained new employees on proper protocols and customer service standards.
Education
High School Diploma -
Hopkins High School
Hopkins, MI06-2003
Skills
- Warehouse Operations
- Shipment Palletization
- Attention to Detail
- Truck Loading and Unloading
- Heavy Lifting
- Operations Oversight
- Customer Relations
About Me
I'm a father to three lovely children so working around my parental time will be helpful, I'm interested in drawing (sketch), 3D printing, and playing Video Game with my children.
Timeline
TFL Line Operator
Praxis Packaging
11.2024 - Current
Warehouse Worker
Gentex
12.2023 - 08.2024
Warehouse Employee
Amazon
07.2020 - 11.2023
Assistant Store Manager
Valvoline Instant Oil Change
High School Diploma -
Hopkins High School