Matthew Stewart
Pittsburgh,PA
Summary
Dynamic professional with a proven track record at Penske Truck Leasing, excelling in account management and fleet optimization. Leveraged data analysis and exceptional communication skills to generate $346,000 in new revenue. Cultivated strong vendor relationships and enhanced customer satisfaction, driving performance improvements across diverse teams.
Overview
9
9
years of professional experience
Work History
Assistant Rental Manager
Penske Truck Leasing
Pittsburgh, PA
01.2022 - Current
- Created and acted as Branch Sales captain - Generated new business and maintained current business through cold calls and customer care calls. 100/week.
- Created and acted as Branch Consumer Captain - Maintained relationships with the partnerships of our agents around the area with regular visits, support and performance tracking. This led to an increase of customer satisfaction month to month from agent score of 4.1-4.7.
- Managed key account relationships to ensure client satisfaction. - Managed the portfolio of key accounts. Built and fostered a strategic relationship with new accounts. Primary contact for most of the accounts at my branch.
- Developed tailored solutions for consumer and commercial clients, including Fortune 500 companies, establishing relationships across all organizational levels from owners to drivers.
- Managed large inventory of vehicles, enhancing fleet productivity and customer satisfaction in a fast-paced environment.
- Generated a district leading $346,000 in new customer revenue with a close rate of in 2024 over the phone and through formal meetings.
Manager
Star Beverage
Altoona, PA
01.2017 - 01.2022
- Executed managerial duties for $1.3M retail beverage company, overseeing inventory, pricing strategies, bookkeeping, and scheduling to enhance operational efficiency.
- Oversaw the implementation of the new Point of sales system. This led to a restructuring of inventory levels after analyzing product trends, cutting dead inventory by ~80%.
- Managed weekly inventory ordering and optimized stock levels, balancing profit and customer demand while reducing inventory costs.
- Built relationships with vendors to negotiate pricing, resulting in improved cost management.
Education
Bachelor of Science - Business Administration, Marketing and Management
Penn State University
Altoona, PA05-2020
Skills
- Microsoft Office
- Customer relationship management
- Fleet optimization
- Data analysis
- Vendor negotiation
- Excellent written and verbal communication
- Account management
- Vendor relationship management
- Price negotiation
References
References available upon request.
Timeline
Assistant Rental Manager
Penske Truck Leasing
01.2022 - Current
Manager
Star Beverage
01.2017 - 01.2022
Bachelor of Science - Business Administration, Marketing and Management
Penn State University