At Citizens Options Unlimited-Direct Support Professional, I excelled in enhancing patient outcomes through meticulous healthcare documentation and effective stress management.
Demonstrating proficiency in HIPAA compliance and cross-functional collaboration, I spearheaded initiatives that significantly improved patient care techniques, achieving notable advancements in patient satisfaction and mobility.
I'm positive, compassionate, and dedicated to providing exceptional care in direct service roles. Experienced in patient care principles combined with skills in communication and basic medical procedures. Capable of enhancing patient well-being through empathetic and effective support.
I'm experienced with patient care and support, ensuring comprehensive medical services. Utilizes in-depth knowledge of care plans to improve patient outcomes and satisfaction. Track record of effective communication and empathy in patient interactions.
I'm patient with caring and giving support, ensuring comprehensive medical services. Utilizes in-depth knowledge of care plans to improve patient outcomes and satisfaction.
I track records of effective communication and empathy in patient interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Direct Service Professional
Citizens Options Unlimited-Direct Support Professional
07.2022 - Current
Improved patient outcomes by providing direct support and assistance in daily activities, including personal care and medication administration.
Supported patients during medical appointments by providing emotional support, taking notes, or asking clarifying questions when appropriate.
Coordinated transportation services for patients to attend appointments or participate in community outings as part of their integrated care plan.
Exceeded training requirements through ongoing professional development opportunities focused on improving patient care techniques and strategies.
Served as an advocate for patient rights within the facility setting by actively listening to concerns, addressing issues promptly when possible or escalating them as needed for resolution at higher levels within the organization hierarchy if necessary.
Aided patients in achieving greater mobility by assisting with physical therapy exercises under the supervision of licensed therapists.
Assisted patients with meal planning, grocery shopping, and food preparation while promoting healthy dietary habits.
Managed patient documentation to ensure accurate records of progress, treatment plans, medications administered, and other relevant information.
Observed changes in patient behavior and reported these observations to healthcare professionals for timely assessments and interventions.
Enhanced patient satisfaction with comprehensive development plans tailored to individual needs and preferences.
Maintained confidentiality of sensitive patient information according to HIPAA guidelines and organizational policies.
Promoted patient independence by implementing customized skill-building programs based on their abilities and goals.
Facilitated effective communication between patients, families, and healthcare teams by serving as the primary point of contact for updates and concerns.
Provided compassionate support during crisis situations or emergencies while following established protocols to maintain safety for all involved parties.
Assisted in maintaining a safe and clean environment for patients through regular housekeeping tasks, infection control measures, and equipment monitoring.
Implemented therapeutic recreation programs designed to improve socialization skills, cognitive function, or overall quality of life for patients under supervised guidance from clinicians.
Collaborated with healthcare professionals to develop personalized care plans that addressed patients'' medical, social, emotional, and recreational needs.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Completed regular check-ins and progress report for each client.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Education
Associate of Applied Science - Early Childhood Care And Education
Suffolk County Community College
Selden, NY
05-2018
Skills
Effective Stress Management
Cross-Functional Collaboration
Understanding of HIPAA Compliance
Effective Time Management
Organizational Skills Training First aid and CPR/AED certified
Application of Problem-Solving Techniques
Healthcare documentation mastery
Adaptive equipment utilization
Active listening proficiency
Disability support experience/client transportation
Vitals monitoring and documentation
Medication management
Certification
Child Development Associate (CDA) Certificate
NY Driver's License
Basic Life Support Certification (BLS)
Home Health Aide (HHA) Certification
CPR/AED Certification
Basic Life Support (BLS) Certification - American Heart Association.
Languages
English
Professional Working
Timeline
Medical Direct Service Professional
Citizens Options Unlimited-Direct Support Professional
07.2022 - Current
Child Development Associate (CDA) Certificate
NY Driver's License
Basic Life Support Certification (BLS)
Home Health Aide (HHA) Certification
CPR/AED Certification
Basic Life Support (BLS) Certification - American Heart Association.
Associate of Applied Science - Early Childhood Care And Education
Suffolk County Community College
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