Matthew Stillson
West Danville,VT
Summary
Dynamic leader with a proven track record at Ocean State Job Lot, excelling in multi-unit management and strategic planning. Skilled in fostering team development and enhancing customer service, demonstrated through successful store openings and boosting employee morale. Expertise in operations management and conflict resolution, driving performance and compliance across locations.
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
District Manager
Ocean State Job Lot
04.2008 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Store Manager
Christmas Tree Shops
03.2004 - 04.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Human Behavior
Johnson State
Johnson, VT05.1992
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Goal Setting and Performance Metrics
- Operations Management
Multi-unit management
Team Development
Conflict Management
Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureTeam Building / Company Retreatsspending time with my kids
Taking my kids to dinner or the movies, motorcycle rides , hiking or anything else they want to do.
Timeline
District Manager
Ocean State Job Lot
04.2008 - Current
Store Manager
Christmas Tree Shops
03.2004 - 04.2008
Human Behavior
Johnson State
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