Accomplished leader with a strong background in mentoring and developing talent within high-stakes environments. Expertise in process optimization and strategic planning, committed to fostering teamwork and achieving organizational goals.
Overview
18
18
years of professional experience
Work History
Processing Manager
USMEPCOM
Houston, TX
04.2024 - Current
Managed processing operations for recruitment and assessment of military applicants.
Oversaw compliance with federal regulations and military standards during processing activities.
Coordinated training sessions for staff on processing protocols and policies.
Evaluated system performance to enhance processing efficiency and accuracy.
Developed processing workflows to streamline applicant evaluations and decisions.
Implemented quality control measures for documentation and data integrity in applications.
Analyzed production reports to improve workflow and pre-production processes.
Coordinated with other departments to ensure timely completion of tasks.
Managed team members responsible for performing various processing tasks.
Reviewed performance metrics to identify opportunities for process optimization.
Monitored daily production activities, ensuring accuracy of data entry and quality control.
Developed and maintained standard operating procedures for processing operations.
Cavalry Scout (19D)
US Army
05.2009 - Current
Conducted reconnaissance missions to gather intelligence on enemy positions.
Operated advanced surveillance equipment to monitor battlefield activities.
Collaborated with infantry units to coordinate tactical movements and support operations.
Analyzed threat assessments to develop strategic operational plans for missions.
Ensured equipment maintenance and readiness for field deployments and operations.
Communicated real-time updates to command staff during field operations for decision-making.
Provided fire support by operating various weapons systems such as machine guns, mortars, rocket launchers, and anti-tank missiles.
Determined firing solutions utilizing topographical maps and digital navigation aids.
Participated in airborne operations including parachute jumps from helicopters or fixed wing aircraft.
Directed artillery fire onto predetermined targets based upon battlefield conditions and mission objectives.
Coordinated air strikes with ground commanders to maximize the effect of aerial assets on target areas.
Performed scouting missions while providing security for maneuver elements in combat environments.
Analyzed threat assessments provided by higher headquarters to develop countermeasures against possible adversaries.
Maintained communication with other units through radio transmissions or visual signals.
Tracked enemy movements using advanced surveillance techniques such as radar tracking or satellite imagery.
Led dismounted patrols into potentially hostile territory to gather information about enemy activities or locations.
Collected intelligence from captured documents or prisoners of war.
Operated targeting and firing systems following superior's orders.
Received and implemented combat orders and directed deployment of personnel in offensive, defensive, and retrograde operations.
Succeeded in training team members and foreign weapons operators in adapting to changing operational environments which resulted in minimizing employee injuries.
Interim Senior Enlisted Advisor
USMEPCOM
Houston, TX
06.2025 - 10.2025
Advised leadership on personnel readiness and recruitment strategies.
Facilitated training programs for new recruits and enlisted personnel.
Coordinated communication between various military branches and recruitment stations.
Oversaw daily operations of recruitment activities and support functions.
Provide guidance and advice to senior military officers on enlisted personnel matters.
Counseled junior enlisted personnel on career development, professional growth, and personal issues.
Served as a liaison between commanding officers and subordinate units in order to resolve any disputes or grievances.
Facilitated communication between higher headquarters and subordinate commands regarding policy changes.
Coordinated activities between different branches within the armed forces.
Reviewed and evaluated performance reports of subordinate personnel.
Organized events designed to recognize outstanding achievements among junior enlisted members.
Conducted regular meetings with subordinates to discuss job performance objectives and goals.
Researched best practices for managing large groups of individuals within an organization.
Responded immediately to routine and critical accidents, incidents and other emergencies.
Reconnaissance Platoon Sergeant
82d Airborne Division
Fort Bragg, North Carolina
01.2022 - 03.2024
Supervised daily operations of a military unit in diverse environments.
Trained soldiers on tactical procedures and safety protocols.
Coordinated logistical support for training exercises and deployments.
Conducted performance evaluations and provided constructive feedback to team members.
Led briefings to communicate mission objectives and strategies effectively.
Managed equipment maintenance and inventory control for operational readiness.
Facilitated conflict resolution and promoted teamwork among unit personnel.
Implemented training programs to enhance soldier skills and proficiency levels.
Organized, supervised and coordinated platoon training activities.
Maintained a high level of morale among troops through positive reinforcement techniques and providing recognition when deserved.
Evaluated personnel periodically on job performance and occupational-related strengths and weaknesses.
Monitored the progress of individual soldiers in order to ensure that they are meeting their goals and objectives.
Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions taken within the platoon.
Coordinated with allied forces in order to coordinate joint operations between units.
Inspected equipment prior to use in order to ensure proper functioning condition.
Maintained unit discipline by enforcing standards of conduct and military regulations.
Provided tactical and technical guidance to Platoon personnel.
Assisted in developing operational strategies for combat missions.
Organized logistics requirements such as transportation, ammunition supply, medical support and communications systems.
Evaluated soldier performance during field exercises in order to identify strengths and weaknesses within the unit.
Led pre-combat checks before deployment into hostile environments.
Developed emergency plans to respond to natural disasters or hostile attacks.
Ensured compliance with orders from higher headquarters.
Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
Analyzed statistical data to determine trends and coordinate logistical activities.
Received and implemented combat orders and directed deployment of personnel in offensive, defensive, and retrograde operations.
Surveyed and analyzed terrain to determine optimum equipment placement and use.
Planned squad-level operations based on intelligence gathered from higher echelons.
Managed receipt, storage and issue of ammunition processes.
Controlled platoon in mounted and dismounted operations.
Tracked casualty information during combat operations in order to provide an accurate picture of troop strength levels.
Stored and safeguarded classified information to maintain utmost confidentiality.
Directed logistical training procedures to adhere to military regulations.
Coordinated planning and execution of operational fires to accomplish unit's mission.
Assisted in gathering intelligence and combat information to support troops on ground.
Trained and managed new recruits in tactical and combat warfare.
Engaged targets in low-light conditions by properly using night vision equipment.
Executed emergency response security to eliminate hazards and potential dangers.
Assessed complex documentation for combat, weapon systems and anti-terrorism programs.
Utilized small-arms, light artillery and drone weaponry to suppress and neutralize enemies.
Administered first aid and emergency medical treatment in field conditions.
Senior Military Science Instructor
University of Houston
Houston, Texas
11.2018 - 12.2021
Developed curriculum for military science programs and training exercises.
Instructed cadets on leadership principles and tactical operations.
Facilitated hands-on training in military tactics and field exercises.
Evaluated student performance and provided constructive feedback.
Coordinated training schedules and logistical support for educational events.
Collaborated with military personnel to enhance course relevance and effectiveness.
Supervised field training exercises designed to teach cadets basic leadership skills.
Participated in recruiting efforts by attending job fairs and speaking at high school assemblies about joining ROTC programs.
Administered tests related to military subjects such as tactics, strategy, weapons systems.
Evaluated student progress through written exams, practical exercises, and oral presentations.
Organized, planned, and implemented physical fitness activities for cadets.
Mentored new instructors in teaching methods and techniques used in the classroom setting.
Advised cadets on career opportunities available through ROTC programs.
Coordinated with other departments to ensure smooth operations within the college's ROTC program.
Assisted in the development of a cadet leadership program.
Created lesson plans for military science classes.
Developed and presented lectures on military science topics to students.
Monitored students' academic performance and provided counseling when necessary.
Performed administrative duties such as record keeping, scheduling appointments, maintaining files.
Collaborated with faculty members from other departments to develop courses that integrate multiple disciplines into one course of study.
Served as an advisor for extracurricular activities such as rifle teams or color guard squads.
Provided guidance and assistance to cadets in developing their personal and professional goals.
Instructed cadets on proper drill techniques for parades or reviews.
Maintained student engagement through creative subject delivery and learning activities.
Encouraged students to actively participate in class through positive reinforcement and engagement techniques.
Used exams, quizzes, and projects to assess how well students grasped learning material and concepts.
Applied creative instruction methods to promote student learning objectives.
Tutored students requiring additional assistance in mastering concepts.
Improved classroom teaching methods by observing fellow educators and learning new techniques.
Developed syllabus of lectures, classwork and assignments and distributed to students on first day of class.
Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
Collaborated with fellow staff members to promote positive and welcoming learning environment.
Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
Provided letters of recommendation and other referrals to students pursuing further education programs or postgraduate employment.
Senior Reconnaissance Scout
25th Infantry Division
JBER, AK
05.2015 - 11.2018
Collaborated with team members to develop effective scouting strategies.
Conducted reconnaissance missions to gather intelligence on enemy positions.
Utilized communication equipment to relay information to command units.
Analyzed terrain features to identify potential tactical advantages.
Trained junior scouts on navigation and survival techniques in various environments.
Maintained situational awareness during operations to ensure team safety.
Reported findings promptly to support operational decision-making processes.
Participated in joint exercises with allied forces to enhance coordination and effectiveness.
Provided guidance for Scouts in developing leadership skills and personal growth.
Area Operations Supervisor
Busch Gardens Williamsburg
Williamsburg, Virginia
04.2008 - 10.2008
Supervised daily operations at a major theme park to ensure smooth guest experiences.
Trained and mentored staff on safety protocols and operational procedures.
Coordinated maintenance schedules for rides and attractions to minimize downtime.
Managed staff schedules to optimize workforce efficiency during peak seasons.
Facilitated team meetings to discuss operational challenges and solutions collaboratively.
Monitored compliance with safety regulations and park policies consistently.
Resolved customer complaints promptly and efficiently.
Ensured compliance with safety regulations and procedures.
Conducted regular inspections of production facilities, equipment, and personnel performance.
Trained personnel in proper use of equipment and safety protocols.
Provided technical guidance and assistance to staff in the resolution of operational issues.
Maintained accurate records of employee attendance and timecards.
Resolved customer complaints in a timely manner using effective problem-solving techniques.
Developed operational plans to maximize efficiency and effectiveness of operations team.
Responded quickly when emergency situations arose within the workplace environment.
Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
Implemented inventory management systems for efficient supply ordering and tracking.
Delegated tasks to multiple employees while maintaining efficient workplace.
Assigned tasks to employees and monitored productivity, performance and task completion.
Enforced company policies, answered coworkers' questions and trained new personnel.
Conferred with management and subordinates to resolve problems or complaints.
Directed and coordinated production activities, encouraging employees to meet specifications.
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Observed and monitored utilization of equipment.
Recommended opportunities for growth and advancement to motivate employees.
Human Resources Assistant at United States Military Entrance Processing Command (USMEPCOM)Human Resources Assistant at United States Military Entrance Processing Command (USMEPCOM)