Overview
Work History
Education
Summary
Work Availability
Work Preference
Languages
Interests
Timeline
Skills
Matthew Strom

Matthew Strom

Kenosha,WI

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Door Knocker & Lawn Tech

Weed Man Lawn Care
Burlington, WI
02.2025 - 04.2025
  • Knocked on over one hundred doors a day offering free quotes; a successful free quote sign-up is one 'lead', the goal to getting the company a possible sale
  • Successfully obtained a soliciting permit to walk the streets with a team
  • Communicated with possible customers with the utmost care, and safety, but also working quickly to meet knock and lead goals
  • Documented any personal information with great care
  • Operated a company handheld tablet to mark what houses were visited, labeled with no soliciting signs, or visited and didn't answer, along with customer information
  • Learned about information on the company's services including how their fertilizer works, how their pest control works, current promotions, and much more

Shift Manager

Culver's Franchising Restaurants, LLC
Pleasant Prairie, WI
10.2023 - 02.2024
  • Oversaw many employees at once, delegating work and assigning roles where help was needed, making sure operations ran smoothly and customers were always satisfied
  • Operated any of the eight main positions alone if need be
  • Followed strict food safety protocols and ensured employees did as well
  • Counted, secured, and documented cash drawers and safe daily
  • Inventory: ordered, unloaded, and stocked - first in first out method
  • Data entry: calculated and entered daily labor percentages, food waste/loss, and more

Tire & Lube Technician

Ford of Lake Geneva
Lake Geneva, WI
06.2023 - 09.2023
  • Performed oil changes, tire rotations, and 99-point inspections
  • Took on more difficult tasks such as entry level technician repairs and diagnosis, changing CV axles, replacing wheel hub assemblies, and much more
  • Performed tire repairs and replacements

Batch Department Lead

Geneva 10 Fulfillment
Wilmot, WI
04.2021 - 03.2023
  • Promoted to lead within seven months of hire date
  • Prioritized orders and assigned employees to their positions
  • Scanned in all orders and printed all shipping labels
  • Worked alongside my employees ensuring accuracy and speed, teaching when needed
  • Sorted all orders based on carrier by the docks

Warehouse Associate

Amazon Fulfillment Center Mke1
Kenosha, WI
10.2020 - 02.2021
  • Picked and packed orders with speed and accuracy
  • Regularly ranked in the top three for items picked and completed orders
  • Maintained tote return lines - extremely fast-paced and physically demanding position
  • Restocked all station's boxes, tape, labels, and water
  • Cleaned and sanitized workstations

Tire & Lube Technician

Ford of Lake Geneva
Lake Geneva, WI
10.2019 - 08.2020
  • Entrusted with transporting high-value high-demand vehicles from car auctions back to the dealership
  • Performed oil changes, tire rotations, and 99-point inspections
  • Studied under certified technicians as an apprentice
  • Detailed vehicles on the lot
  • Organized inventory lineup as a porter
  • Travelled to other Ford distribution centers to purchase parts that would not arrive on time if shipped by distributor, keeping purchase receipts and proper documentation

Apprentice Meat Trimmer & Warehouse Associate

Best Bargains Inc.
New Munster, WI
04.2019 - 10.2019
  • Cut, wrapped, and labelled various meats, then cleaned the meat room following Health Dept and OSHA food safety protocols
  • Followed the first in first out method to remove old meats and stock with new while organizing and cleaning displays
  • Used a pallet jack to move and stack daily orders to proper height
  • Wrapped and labelled completed orders, then placed in appropriate locations (frozen, refrigerated, or dry goods)
  • Updated order forms to ensure accuracy and customer satisfaction

CNC Machine Operator

Power Plant Services
Melrose Park, IL
01.2019 - 04.2019
  • Operated lathes and mills within tolerance to parts
  • Machine upkeep: changed turret tools & replaced end mills
  • Measured and adjusted various tolerances in different programs ensuring part accuracy
  • Cleaned machines and work areas as needed

Banquet Set-Up

Grand Geneva Resort & Spa
Lake Geneva, WI
02.2018 - 12.2018
  • Cleaned and set up various rooms per diagrams for hotel events
  • Worked both indoors and outdoors
  • Lifted and moved approximately 90+ lbs
  • Entrusted with company golf carts and pickup trucks to transport event supplies

Polyurethane Mold Builder & Core Prep/Small Parts

Polyurethane Engineering Techniques Co.
Lake Forest, IL
09.2016 - 01.2018
  • Responsible for measuring and making compounds used to create material
  • Operated a manual lathe to strip old polyurethane off of used cores
  • Cleaned cores using a wire wheel and powerful solvents
  • Operated a sandblaster on cores, then washed, bonded, and placed in designated molds
  • Inspected finished small parts to ensure quality

Blanchard Grinder

Superior Die Set
Oak Creek, WI
04.2016 - 07.2016
  • Operated a 60" Blanchard grinder
  • Used a micrometer to measure various pieces ensuring they were within tolerance
  • Carefully assembled and modified size blocks for specific pieces
  • Changed grinding stones, replaced dressing spurs and washers, and performed other necessary machine maintenance
  • Operated a CNC lathe

Polyurethane Mold Builder & Core Prep

Polyurethane Engineering Techniques Co.
Lake Forest, IL
04.2015 - 02.2016
  • Responsible for measuring and making compounds used to create material
  • Operated a manual lathe to strip old polyurethane off of used cores
  • Cleaned cores using a wire wheel and powerful solvents
  • Operated a sandblaster on cores, then washed, bonded, and placed in designated molds
  • Inspected finished small parts to ensure quality

Store Manager

Big Al's Pizza
Twin Lakes, WI
07.2010 - 01.2015
  • Started off in food preparation and as a pizza maker - promoted to store manager position within six months of hire
  • Counted, secured, and documented all cash drawers and delivery driver banks
  • Organized and coordinated all deliveries based on time priority
  • Prioritized customer satisfaction and employee delegation
  • Ensured food safety protocol and closing procedures were always followed correctly
  • Cleaned and sanitized the workplace
  • Recorded inventory for ordering

Education

High School Diploma -

Wilmot Union High School, Wilmot, WI
09.2006 - 06.2010

Summary

Versatile team contributor equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills to boot. Poised to contribute to team success and achieve positive results and ready to tackle new challenges and advance organizational objectives with enthusiasm.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balance

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

Expanding my medical knowledge

Personal Growth

Family Time (w/ my kids wife)

Helping Others

Animals

Timeline

Door Knocker & Lawn Tech - Weed Man Lawn Care
02.2025 - 04.2025
Shift Manager - Culver's Franchising Restaurants, LLC
10.2023 - 02.2024
Tire & Lube Technician - Ford of Lake Geneva
06.2023 - 09.2023
Batch Department Lead - Geneva 10 Fulfillment
04.2021 - 03.2023
Warehouse Associate - Amazon Fulfillment Center Mke1
10.2020 - 02.2021
Tire & Lube Technician - Ford of Lake Geneva
10.2019 - 08.2020
Apprentice Meat Trimmer & Warehouse Associate - Best Bargains Inc.
04.2019 - 10.2019
CNC Machine Operator - Power Plant Services
01.2019 - 04.2019
Banquet Set-Up - Grand Geneva Resort & Spa
02.2018 - 12.2018
Polyurethane Mold Builder & Core Prep/Small Parts - Polyurethane Engineering Techniques Co.
09.2016 - 01.2018
Blanchard Grinder - Superior Die Set
04.2016 - 07.2016
Polyurethane Mold Builder & Core Prep - Polyurethane Engineering Techniques Co.
04.2015 - 02.2016
Store Manager - Big Al's Pizza
07.2010 - 01.2015
Wilmot Union High School - High School Diploma,
09.2006 - 06.2010

Skills

  • Task prioritization
  • Decision-making
  • Scheduling
  • Complaint resolution
  • Conflict resolution
  • Conflict mediation
  • Customer consulting
  • Staff training
  • Building rapport
  • Order processing
  • Documentation
  • Money handling
  • Quality control
  • Team collaboration
  • Refund management
  • Account management
  • Tactful and diplomatic
  • Brand representation
  • Script adherence
  • Critical thinking
  • Active listening
  • Creative problem solving
  • Data collection
  • Customer relations
  • Product education
  • Customer relationship management
  • Sales proficiency
  • Sales strategies
  • Customer service
  • Product promotion
  • Lead generation
  • Follow-up skills
  • Leads prospecting
  • Quota achievement
  • Drawer balancing
  • Ordering and stocking
  • Hospitality and accommodation
  • Multitasking and organization
  • Loss prevention
  • Payment processing
  • Regulatory compliance
  • ID verification
  • Liquor law compliance
  • Product recommendations
  • Inventory control
  • Basic math
  • Clear communication
  • Order packaging
  • OSHA compliant
  • Handling raw materials
  • Assembly and production
  • Safely handling chemicals
  • Equipment operation
  • Hand tool usage
  • Forklift operation
  • Machinery operations
  • Assembly line work
  • Energy efficiency
  • Materials management
  • Shipping
  • Machine maintenance
  • Manufacturing
  • Welding techniques
  • General housekeeping
  • Waste reduction
  • Forklift operations
  • Equipment monitoring
  • Operations support
  • Machinery maintenance
  • Production
  • Environmental awareness
  • Operating machinery
  • Cost reduction
  • Materials handling
  • First aid training

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