Matthew Sullivan
Appleton,WI
Summary
Accomplished Store Director at Pick N Save, adept in staff leadership and strategic planning, significantly enhancing team efficiency and profitability. Expert in people management and financials, I've led over 100 associates, driving culture development and maximizing profitability through innovative training and mentoring. My approach has consistently improved customer satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Store Director
Pick N Save
05.2012 - Current
- Oversee staffing and training, safety compliance, inventory control and financial functions.
- Currently managing a team of over 100 associates.
- Assisting with hiring, training and mentoring new staff members.
- Managing store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Selected as a trainer and mentor for future store leaders, providing guidance and expertise to develop the next generation of leaders through hands on training, mentorship and skill development initiatives.
Human Resources Manager
Pick N Save
05.2011 - 04.2012
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Assistant Store Manager
Pick N Save
04.2010 - 05.2011
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assisted in recruiting, hiring and training of team members.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Produce Manager
Pick N Save
09.2001 - 04.2010
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Selected items for specials and marked down items to reduce losses.
- Coached and mentored new team members.
- Negotiated with suppliers for favorable prices, terms, quality, and delivery.
Skills
- Accounting and finance reporting
- Multitasking and Organization
- Culture development
- Training and mentoring
- Maximizing profitability
- Store operations
- Vendor relationship development
- People Management
- Staff Leadership
Timeline
Store Director
Pick N Save
05.2012 - Current
Human Resources Manager
Pick N Save
05.2011 - 04.2012
Assistant Store Manager
Pick N Save
04.2010 - 05.2011
Produce Manager
Pick N Save
09.2001 - 04.2010
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