Matt Sumners
Eden Prairie,MN
Summary
Relationship focused and dynamic Sales & Customer Success Manager with approximately 10 years of professional experience. Proven track record of genuine leadership, ability to creatively drive revenue growth and fostering long-term client relationships in highly competitive markets. Adept at identifying customer needs, tailoring solutions, and effectively managing teams to achieve business goals. Strong communication and interpersonal skills, strategic thinking with a customer-centric approach and passionate about leveraging relationship-building expertise to drive success.
Overview
10
10
years of professional experience
Work History
Professional Recruiter
Aerotek
Eden Prairie, MN
07.2022 - Current
- Conducted in-depth interviews with top candidates to assess skills and fit
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates
- Developed and implemented innovative recruiting strategies to attract diverse talent
- Explained job duties, compensation and benefits to potential candidates
- Managed candidate activity within Applicant Tracking System (ATS)
- Weekly onsite client visits to bolster each relationship and ensure clients are satisfied with performance and staffed appropriately
- Assisted with the onboarding process for new hires
Vintage Marine Technician
Mahogany Bay Classic Wooden Boatworks
Lester Prairie, MN
06.2020 - 07.2022
- Skilled in restoring, maintaining, and repairing wooden boats, ensuring their structural and historical integrity, as well as aesthetic
- Inspect wooden boats for damage, wear, and structural issues
- source and/or create custom parts for each vessel
- Repair or replace damaged wood components, including hulls, decks, and interiors
- Apply finishes such as varnish, paint, or oil to protect and enhance wood surfaces
- Collaborate with customers to discuss repair needs, providing recommendations and estimated timelines for work
Sales Lead/Customer Success Manager
Atlas Barrel Co.
04.2015 - 06.2020
- Trained in all aspects of artisanal barrel making and was the primary company resource for all toasting and charring of barrels
- Supervised custom orders to ensure client satisfaction
- Trained all new production staff
- Led client visits and factory tours
- Pitched and developed an eco-friendly 'Monarch Edition' barrel restoration service to help tap into new markets
- Promoted to Sales Lead and Customer Success Manager in 2018
- Served as the primary point of contact for customers, providing expert guidance and support through custom orders, new ideas, and overall satisfaction
- Conducted regular check-ins and onsite meetings to understand customer needs, gather feedback, and resolve any concerns
- Educate customers on best practices, new features, and product updates to maximize value
Education
High School -
Minnetonka High School
01.2012
Bachelor of Arts -
Berklee College of Music
Boston, MASkills
- Relationship Management
- Problem Solving
- Business Development
- Ability to Work Under Pressure
- Professional Service
- Client Experience
- Digital Design & Marketing
- Mechanical Aptitude
- Relationship building
- Brand promotion
- Boolean search
- C-suite executive relations
- Networking
References
References available upon request.
Timeline
Professional Recruiter
Aerotek
07.2022 - Current
Vintage Marine Technician
Mahogany Bay Classic Wooden Boatworks
06.2020 - 07.2022
Sales Lead/Customer Success Manager
Atlas Barrel Co.
04.2015 - 06.2020
High School -
Minnetonka High School
Bachelor of Arts -
Berklee College of Music
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