Matthew Swigert
Mesa,AZ
Summary
During my Olive Garden journey I have dedicated the last few years in developing the experience and knowledge necessary for management. Throughout my time as a service professional I have trained many servers and team members, demonstrated a deep knowledge of service and restaurant operations, and polished my leadership and communication skills through the mentorship of my general manager. I have grown a love and passion for Olive Garden and Darden as a whole throughout my time as a team member. It has been a long term goal of mine to work up through the company, and I have reached to the point where I am through nothing short of hard work, dedication, and personal growth. I am proud to be where I am, this industry has fueled my life and purpose for the last few years, and I eagerly look forward to the many more years to come.
Overview
3
3
years of professional experience
Work History
Service Professional
Darden Restaurants, Olive Garden
08.2021 - Current
- Assist managers whenever possible.
- Train and mentor fellow team members.
- Conduct interviews on behalf of management.
- Perform safety and quality audits monthly.
- Expedite service and ensure food quality and safety standards are met.
- Contribute to an overall positive and cooperative work culture.
- Assist in catering and deliveries.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ05.2019
Skills
- Flexible and knowledgeable of restaurant operations including safety standards, food quality standards, and front of house etiquette
- Adept and knowledgeable of upselling strategies, consistently achieving high add-on scores
- Experience in training and mentoring new servers allowing them to also achieve good performance and scores
- Strong in time management and organizational skills when under pressure
- Extensive customer service experience
- Knowledge and expertise in to-go and catering operations, assisting in high performance scores within our region
- Multitasking/prioritizing under pressure
Timeline
Service Professional
Darden Restaurants, Olive Garden
08.2021 - Current
High School Diploma -
Apache Junction High School