Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Matthew Tanner

Kaw,OK

Summary

Dynamic and results-driven professional with extensive experience in retail management at Starbucks. Proven track record in enhancing operational efficiency and client support through effective training and inventory management. Skilled in analytical problem-solving and organizational multitasking, consistently driving team performance and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Store Manager

Starbucks
03.2024 - Current
  • Assisted in daily store operations, ensuring efficient product placement and customer service.
  • Learned inventory management systems to maintain stock levels and reduce discrepancies.
  • Supported team members in achieving operational goals through effective communication and collaboration.
  • Adapted quickly to new processes and procedures, enhancing overall workflow efficiency.

Team Lead

Walmart
06.2022 - 07.2024
  • Led team in daily operations, ensuring adherence to company policies and procedures.
  • Streamlined workflow processes, improving overall efficiency and productivity within the department.
  • Trained new employees on operational best practices and safety protocols to enhance team performance.
  • Monitored inventory levels, coordinating with suppliers to maintain stock availability and reduce shortages.

Multi-Unit Manager

Verizon
06.2023 - 06.2024
  • Led operational improvements across multiple locations to enhance customer experience and service efficiency.
  • Managed inventory control processes, ensuring optimal stock levels and reducing shrinkage.
  • Developed training programs for staff, increasing team performance and product knowledge.
  • Implemented strategic initiatives to drive sales growth and market penetration in competitive areas.

Supervisor

Wawa
05.2018 - 06.2022
  • Supervised team members to ensure adherence to operational standards and customer service excellence.
  • Implemented training programs for new staff, enhancing onboarding efficiency and knowledge retention.
  • Monitored inventory levels and coordinated restocking processes for optimal product availability.
  • Resolved customer complaints promptly, improving overall satisfaction and fostering loyalty.

Front End Associate

Giant Food Stores
08.2015 - 05.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Stafford High School
Fredericksburg, VA

Skills

  • Customer assistance
  • Data analysis
  • Multitasking and organization
  • Client support
  • Analytical problem-solving
  • Organizational multitasking

Timeline

Store Manager

Starbucks
03.2024 - Current

Multi-Unit Manager

Verizon
06.2023 - 06.2024

Team Lead

Walmart
06.2022 - 07.2024

Supervisor

Wawa
05.2018 - 06.2022

Front End Associate

Giant Food Stores
08.2015 - 05.2018

Stafford High School

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Matthew Tanner