Matthew Taylor

• Provided exceptional customer service, addressing concerns promptly and professionally for enhanced guest experiences.
• Optimized sales performance with targeted upselling techniques designed to increase average transaction values without sacrificing customer satisfaction levels.
• Enhanced customer satisfaction by providing personalized beverage recommendations based on their preferences.
• Kept current on industry trends through ongoing education opportunities and participation in professional organizations or conferences.
• Created food program for wine club parties and educational classes

- Develops retail line of seasonal cooking sauces and condiments.

- Creates weekly menu's that consist of all flavors, regional and international with dietary needs for over 500 customers that subscribe to the meal kit program

- Educating staff how to cook recipes through technique and taste.

- Oversee daily operations in the kitchen which included safety and sanitation

- Ordering and Inventory

-Successfully worked all job titles in the restaurant. started as cook and was promoted through the years

-Developed daily specials

-Developed quarterly menus including lunch, brunch and dinner

-Supervised daily and nightly service in a 300 cover a day restaurant

-Collaborated with the team members of chameleon on expansion of services and offerings at swift's which included catering and off site events

-Worked with general manager on cost control of menus and labor

-Developed daily menus based around seasonal and local ingredients

-Worked with farmers for sourcing the best ingredients for daily menus